Generate Insights & Recommendations: Translate data into clear recommendations that support marketplace optimisation and sustainable growth.
Create Performance Reporting: Build regular reports and dashboards that provide visibility into marketplace performance and key trends.
Collaborate Across Functions: Work closely with Product, Marketing, Commercial, Pricing and Analytics teams to better understand marketplace dynamics.
Support Candidate Growth Initiatives: Contribute insights that help improve candidate acquisition, engagement and retention across our platforms.
Conduct Market & Competitor Analysis: Monitor external trends, competitor activity and consumer behaviour to identify new opportunities.
Communicate Performance Drivers: Help stakeholders understand what's driving marketplace performance and measure the impact of improvement initiatives.
What you'll bring
B2C or Marketplace Experience: Experience working in Ecommerce, Consumer Technology, Digital Subscriptions, Online Platforms, Marketplaces or similar B2C environments.
Strong Analytical Skills: Ability to interpret complex datasets and uncover meaningful business insights.
Consumer Behaviour Understanding: Experience analysing customer, candidate or user engagement data.
Performance Measurement Experience: Familiarity with metrics such as traffic, conversion, acquisition, retention, engagement or marketplace health.
Commercial Mindset: Ability to connect data insights with commercial outcomes and growth opportunities.
Stakeholder Collaboration: Experience working effectively with cross-functional teams and business stakeholders.
Structured Problem Solving: A proactive approach to identifying opportunities and solving business challenges.
Nice to have
Marketplace Expertise: Experience working in marketplaces, job platforms, classifieds or other two-sided digital businesses.
Growth & Optimisation Exposure: Familiarity with experimentation, conversion optimisation or growth initiatives.
Customer Lifecycle Knowledge: Understanding of acquisition, engagement, retention and customer value metrics.
Advanced Analytics Tools: Experience using BI tools, AI-powered analytics solutions or data visualisation platforms.
Marketplace Economics Understanding: Exposure to supply-demand dynamics, liquidity metrics or user engagement analysis.
We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:
29 days holiday allowance + bank holidays
Private medical and dental healthcare
Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
24/7 Employee Assistance Programme
Life Assurance Cover
Cycle to work scheme
Hybrid working model (3 days working from the office)
Volunteering days
and you can bring your dog to the office on Mondays and Fridays!
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including:
Armed Forces Covenant: Silver Award, Employer Recognition Scheme
EcoVadis: Bronze Award
Fertility Friendly Employer, accredited by Fertility Matters at Work
RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
Stonewall: Gold Award
Stonewall: Top 100 Workplace Equality Index (85)