Develop an operating and servicing model to integrate the Alpha platform with risk, performance and analytics – across Axioma/Factset/MSCI/BBG Port and Alpha products such as CR Analytics and Opturo.
Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework
Work with Alpha sales & Commercial team to create client awareness and generate revenues
Oversee the day – to – day operations of the client servicing teams to ensure client SLA & KPI’s are met
Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues
These skills will help you succeed in this role
Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite.
Demonstrate excellent motivational skills and lead by example in all areas.
Support a culture of commitment, team work and productivity alongside diversity and work life balance.
Must have experience in managing data in a Front, Middle and Back Office support
Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.)
Prior experience directly supporting Investment professionals is a plus
Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data
Extensive experience with Financial Services data domains – Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc
Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes.
Knowledge of industry performance and attributions platforms and the associated market data providers
Education & Preferred Qualifications
University degree in the field of computer science, data management or other financial services technical field
CFA Qualifications
15+ years in data management, product and market data roles and responsibilities
Good knowledge of Axioma/MSCI/Factset/BBG Port – strongly preferred.
Salary Range
$110,000 - $207,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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