What you will be responsible for
As AVP, Alpha Technology Modernization & Digital Transformation, you will:
Technology Modernization & Platform Strategy
Support the assessment and rationalization of Alpha's technology ecosystem, identifying opportunities to simplify the tool landscape, eliminate overlapping solutions and improve integration across platforms.
Help define and execute a platform-first technology strategy that favors configurable enterprise capabilities over standalone point solutions and unnecessary custom development.
Evaluate technology platforms and capabilities against business requirements, including workflow management, collaboration, knowledge management, process automation, analytics and AI.
Develop structured build-versus-buy assessments considering business value, time-to-market, total cost of ownership, reuse, integration, security, scalability and supportability.
Partner with internal technology teams and vendors to translate Alpha business requirements into scalable technology solutions.
The modernization strategy specifically calls for moving from legacy tools and one-off builds toward a unified platform model with reusable components, real-time visibility and self-service.
Workflow Digitization & Process Re-engineering
Work directly with Alpha teams to discover, document and deconstruct end-to-end workflows, identifying manual activities, fragmented handoffs, duplicate work and opportunities for standardization.
Build and maintain an inventory of Alpha workflows and modernization opportunities.
Translate business processes into structured digital workflows with defined triggers, outcomes, owners, dependencies, data and supporting knowledge.
Identify opportunities to move work away from email, meetings, spreadsheets and other unstructured channels into governed, trackable workflows.
Design future-state experiences that provide appropriate intake, triage, prioritization, routing, execution and status visibility.
This directly supports the target System of Work envisioned in a vision for Tool Modernization which includes governed intake followed by triage, enrichment, distribution and action, supported by systems of engagement, intelligence and record.
AI & Intelligent Automation
Identify and assess opportunities to apply AI, intelligent workflow automation, low-code/no-code capabilities, RPA and other digital technologies to reduce manual effort.
Help establish and maintain a prioritized inventory of AI and automation use cases across Alpha.
Evaluate use cases based on business value, complexity, scalability, reuse and expected return.
Promote AI as an embedded capability within workflow rather than a standalone technology solution.
Work with business and technology SMEs to determine where human judgment should remain in the process and where work can be automated or handled by exception.
Support experimentation, proofs of concept and pilots that demonstrate measurable business value.
The underlying modernization framework prioritizes native configuration and no-code first, followed by low-code workflow, AI/copilots, RPA/integration and custom development as a last resort, with ROI and TCO considered throughout.
Technology Evaluation & Vendor Management
Coordinate structured evaluations of strategic technology platforms and vendor capabilities.
Define use cases, requirements, evaluation criteria and scorecards that enable fact-based comparison of alternatives.
Organize demonstrations, proofs of concept and pilots using common business scenarios.
Partner with strategic vendors and system integrators while ensuring that Alpha owns its requirements, architecture and business outcomes.
Identify opportunities to leverage existing State Street technology investments before introducing new platforms or custom solutions.
Monitor vendor commitments, deliverables and value realization.
The vision explicitly shifts the vendor model away from SI-led point solutions toward internal platform ownership, with partners configuring and extending capabilities within Alpha's architecture.
Data, Measurement & Business Case Development
Establish baseline measures for targeted workflows, including manual effort, cycle time, handoffs, rework and other relevant measures.
Develop business cases and value assessments for proposed modernization initiatives.
Define KPIs to measure adoption, productivity improvement, automation and realized value.
Develop executive dashboards and reporting that provide transparent visibility into modernization demand, delivery progress, risks and outcomes.
Use data and process insights to continuously identify the next highest-value opportunities.
Alpha's target culture calls for moving toward governed data, process mining, measurable automation and transparent costs and issues.
Transformation Execution & Change Leadership
Drive modernization initiatives from initial problem definition through assessment, solution design, pilot and implementation.
Coordinate across Alpha business teams, Technology, Automation, Risk, Information Security and other enterprise stakeholders.
Maintain clear roadmaps, backlogs, dependencies, decision points and milestones for modernization efforts.
Develop reusable standards, playbooks, templates and methods that allow successful solutions to scale across Alpha.
Support adoption of new technology and ways of working through communications, demonstrations, training and targeted enablement.
Champion a culture of reuse before rebuild, technology before additional manual capacity, transparency over offline coordination, and data-driven decision making.
What we value
These skills will help you succeed in this role
Technology-forward mindset: Genuine curiosity about emerging technologies and their practical application to business problems.
Business process orientation: Ability to understand how work gets done end-to-end and identify opportunities to simplify, standardize and digitize it.
AI and automation fluency: Working knowledge of generative AI, intelligent automation, workflow technologies and low-code/no-code solutions.
Platform thinking: Ability to look beyond individual applications and understand how capabilities, workflows, data and integrations create an ecosystem.
Analytical problem solving: Ability to break complex operating problems into components, evaluate alternatives and turn analysis into recommendations.
Transformation mentality: Willingness to question legacy practices rather than simply automate the current process.
Strong execution: Ability to take an ambiguous opportunity and move it through discovery, analysis, decision and implementation.
Executive communication: Ability to synthesize complex technology and operating-model topics into clear recommendations for senior stakeholders.
Cross-functional collaboration: Ability to work effectively with business leaders, engineers, architects, vendors, operations teams and control functions.
Commercial mindset: Ability to consider business benefit, total cost of ownership, reuse and long-term sustainability when evaluating technology.
Change leadership: Ability to influence adoption and help teams transition from familiar manual practices to new digital ways of working.
Education & Preferred Qualifications
Bachelor's degree or equivalent professional experience in business, technology, engineering, information systems, finance or a related discipline.
Relevant experience in technology transformation, digital transformation, business process improvement, workflow automation, technology strategy, consulting or financial services.
Experience working across business and technology organizations to define requirements and implement solutions.
Familiarity with enterprise collaboration, workflow or automation platforms. Experience with technologies such as Microsoft 365/Power Platform, Atlassian Jira/Confluence, ServiceNow, UiPath or comparable enterprise platforms would be valuable.
Familiarity with AI and generative AI concepts and an interest in applying emerging technologies to real business processes.
Experience with process mapping, requirements definition, business cases, technology assessments or vendor evaluations.
Strong written, verbal and presentation skills.
Demonstrated ability to operate successfully in a complex, global and highly matrixed organization.
Why this role is important to us
Alpha's modernization vision is to establish a single governed System of Work supported by modern platforms, simplified operating models, embedded AI and automation, and a culture built around standards, reuse, transparency and data-driven decision making.
Achieving that vision requires dedicated capacity to translate strategy into execution. The modernization roadmap calls for a common inventory of work and initiatives, a ratified target-state architecture, workflow capture, consistent build-versus-buy decisions, platform and vendor evaluation, and appropriate funding and resources.
This AVP will help create that bridge, connecting the people who understand Alpha's work with the technology, platforms and partners capable of transforming it.
Ultimately, the role will help Alpha move from technology that supports fragmented processes to technology that changes the way work gets done, creating a more connected, automated, transparent and scalable operating model.
Salary Range
$80,000 - $140,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
