The successful candidate will support multiple programs that are part of a portfolio of programs delivered live virtually, online asynchronously, and in person on Stanford’s campus. The Program Manager, Custom and Executive Programs will work closely with experienced CGOE Program Managers supporting a variety of clients, faculty, learners, and stakeholders at all levels of the organization. In this role, the Program Manager, Custom and Executive Programs, will interface with Stanford faculty, departments, global clients and participants, and be the primary contact for vendors and service providers. During live virtual and in person events, it is expected that the Program Manager, Custom and Executive Programs will be responsible for making decisions in the best interest of the program, the attendees, and the University.
Given the global and customer-facing nature of our work, this role may be asked to occasionally work early mornings, evenings and/or weekends. This is a wonderful department that works well as a team! If you are looking for a position in a high energy, mission driven environment, this is the job for you! This is a 2-year fixed term position, with the possibility of renewal.
In This Role You Will
Support the management, planning, and execution of professional education offerings delivered online, in-person, or blended format.
Work closely with team members to implement project plans and share responsibilities and support tasks.
Ongoing program support of existing programs to address learner inquiries and fulfill client expectations.
Initiate and lead meetings to plan programs, establish and monitor budgets, review program evaluations, and review administrative procedures.
Coordinate with senior program managers to manage and address faculty, stakeholder, client and participant programmatic communication needs, serving as program point of contact representing CGOE and acting in the best interest of the organization, faculty, and Stanford University.
Continually collaborate with CGOE internal departments responsible for catering and event services, student services, finance, and instructional technology.
Assist in the development of materials which support the product/program.
Assist with the planning and logistical arrangements for various on-campus events.
Occasionally work early mornings, evenings, and/or weekends to support live virtual and in-person program delivery across time zones
Occasionally travel to support on-campus and off-site program events
Physical Requirements
Constantly perform desk-based computer tasks.
Frequently retrieves and transports supplies from storage to set up venues for on-campus programs
Occasionally lifts boxes of program materials and pushes supply carts between storage and event locations
Rarely sort/file paperwork.
Core Duties
- Understand and communicate the features, benefits, and advantages
- of the product/program to a target audience.
Gather, analyze and report on product/program data.
- Execute a tactical plan to meet the product/program
- objectives.
- Coordinate with vendors to ensure timely delivery of
- product/program elements.
Provide administrative support to Product/Program team.
- Track product/program progress against goals and
- schedule.
- Assist in the development of materials which support the
- product/program.
Minimum Education and
Experience:
- Bachelor’s degree and one year of relevant experience or a
- combination of education and relevant experience.
Knowledge, Skills and Abilities
Strong verbal and oral communication skills.
Highly organized.
Analytical and problem solving skills.
Ability to meet expected deadlines and schedules.
Team player.
