Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do
Analysts are empowered to manage a diverse set of operational and product support responsibilities, collaborating across numerous teams and systems
Interacting with clients throughout the day on product inquires
Assessing, troubleshooting, and managing client requests while providing real-time solutions
Acting as an escalation for client counterparties and internal teams for appropriate issue resolution
Develop an understanding of financial technology and how our investment products play a critical role in the market place
Immersive product and industry training that lays the foundation for technical and capital markets knowledge
Hands on client experience developing relationships with Portfolio Managers, Traders, Operations, and Technology teams within our hedge fund, asset manager, and sell-side partners
Opportunity to build your internal network and grow your career based on individual skills and interests. Advancement opportunities within the Solutions group or through various pathways across the organization including Client Engagement, Client Success, Product Management, or Sales
What You Will Bring
Bachelor’s Degree
Strong client facing skills demonstrated in excellent verbal and written communications
Superior problem-solving and analysis skills
Desire to work directly with clients building relationships
Ability to take initiative and handle increasing responsibility and autonomy over time
Advantageous and Preferred
1-2 years of relevant experience in customer service and/or technology field.
Familiarity with SQL
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.
Illinois: The expected base salary for the position is between 70000 USD to 83000 USD.
In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
