Minimum Qualifications
Minimum 3+ years of professional experience in technical pre-sales engineering, solutions architecture, or customer-facing technical consulting within AI/ML, data analytics, or enterprise software.
Experience or knowledge building, deploying, or architecting workflows with agentic orchestration frameworks (such as LangGraph, OpenAI Agents SDK, Crew AI, AutoGen, or equivalent tools).
Experience of Generative AI architectures, including Retrieval-Augmented Generation (RAG), tool calling/function execution, multi-agent coordination, and latency optimization, and LLM Failure modes(Hallucinations, bias, and prompt injection.
Minimum 2 years of experience or equivalent experience scoping, instrumenting, and executing technical Proof of Concepts (PoCs) to a definitive win, aligned to customer business outcomes and technical champions
Exceptional verbal and written communication, with the ability to convey complex AI concepts to both hands-on ML practitioners and C-suite executives (CTOs, CDOs, VPs of Engineering).
Ability to travel between 15% and 25% for on-site customer workshops, Executive Briefing Centers (EBCs), and industry conferences (such as Splunk .conf and Cisco Live).
Preferred Qualifications
Proficiency in Python or TypeScript, along with experience utilizing modern AI and data libraries (such as Pandas, Streamlit, LangChain, HuggingFace, or OpenAI SDK).
Experience rapidly prototyping (including "vibe coding") externally facing agentic applications, interactive demos, or production AI workflows.
Prior professional experience as a Machine Learning Engineer, Data Scientist, or Software Engineer prior to transitioning to technical pre-sales.
Bachelor’s or Master’s degree in Computer Science, Data Science, Electrical Engineering, Mathematics, or a related technical discipline (or equivalent practical professional experience).
THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.