Splunk
Solutions Engineer (Customer Experience)
- Bangalore, India · On-site
- Salary not published
- Posted 3 weeks ago
From Splunk's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
Join our team as a Solutions Engineer (Customer Experience) and play a pivotal role in shaping digital transformation for India’s largest enterprises. Lead technical discovery, architect CX solutions, and serve as the authoritative expert in CCaaS. Ideal for experienced technologists with deep expertise in customer experience and a strong background in pre-sales engineering.
Skills: ccaas architecture, omnichannel routing, contact center operational workflows, ai for customer engagement, virtual agent design, automated self-service optimization, wfm solutions, qm solutions, crm solutions, automation, apis, javascript, python, rest apis, technical leadership, mentoring, public speaking, technical writing, cloud architecture, aws, azure, gcp, ccie collaboration, cloud architecture certification
What they ask for vs. your profile
Must have
- Python
- AWS
- GCP
- Azure