Plumb in eLearning modules and translations content into VRM system, ensuring accurate data linkage and accessibility
Produce monthly analytics reports for CSMs
Monitor and troubleshoot cron jobs, addressing failures to ensure critical scripts and automations run successfully and on time
Run data refreshes for clients across weekly, monthly and ad hoc cycles based on unique and customized client specifications
Diagnose and resolve low level database issues, conduct routine backups, maintain database security, address potential data breach exposures, configure environments and perform core file maintenance
Apply client specific Privacy Notices
Manage duplicate override requests sent by the MVR team
What You’ll Bring
A strong foundation in Data Administration
Ability to operate in a high-volume, client facing environment
Previous experience in a heavy data handling role, ideally within Database or System Administration
Exceptional attention to detail, ensuring high data accuracy and minimal errors
Strong communication and collaboration skills
Ability to function independently while also supporting team work flows
Proven organisational and coordination capabilities, with the ability to handle multiple concurrent tasks while tracking progress and ensuring accountability
High IT literacy and solid understanding of relational databases
Hands-on experience using Microsoft Office applications, highly proficient with Excel
Demonstrated success in writing and executing SQL Queries
Basic to intermediate experience in PHP or a strong willingness to learn to support automation and scripting need
