Spear Physical Therapy
From Spear Physical Therapy's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our E 84th St. location in the Upper East Side.
Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.
Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.
Previous customer service experience.
Someone who is hospitable, welcoming, and team-orientated.
Strong communication skills and ability to multi-task.
A strong attention to detail and willingness to grow.
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans – pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
Ability to use computer keyboard 90% of each workday.
Hearing acuity to communicate over the telephone.
Visual acuity to read information on computer screen.
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
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