Maintain constant communication with field teams, supervisors and other departments
Identify and report system malfunctions, camera outages, or technical issues to the appropriate support team
Follow all standard operating procedures, post orders and emergency response protocols
Maintain confidentiality and professionalism at all times while handling sensitive security information
BASIC QUALIFICATIONS
High school diploma or equivalency certification
2+ years of experience in security monitoring, CCTV operations, or dispatching
PREFERRED SKILLS AND EXPERIENCE
Excellent visual attention to detail and ability to monitor multiple screens simultaneously for extended periods
Strong decision-making and critical thinking skills under pressure
Excellent oral and written communication skills
History of critical incident handling experience
Computer based proficiency, including security monitoring software, MS Office and dispatch systems
Strong organizational and multitasking abilities
Working knowledge of security principles, alarm systems and incident command practices
ADDITIONAL REQUIREMENTS
Ability to work in a Security Operations Center (control room) environment
Position is subject to pre-employment drug and random drug and alcohol testing
Valid driver’s license
Must be able to sit for long periods while maintaining focus
Eligible for a US Government security clearance
Availability to work scheduled shift as needed to include nights, overtime, weekends, holidays and rotating schedules
Monday to Friday
1st Shift: 5am to 5pm
3rd Shift: 5pm to 5am
ITAR REQUIREMENTS
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
