Drive root cause findings into actionable improvements with manufacturing and design teams to reduce failure rates and improve yield
Own day-to-day operations of the production root cause lab, including technician scheduling, equipment maintenance, lab organization (5S), and resource planning
Develop and implement new processes and tools that improve the team’s ability to efficiently and accurately root cause electrical failures
Establish clear priorities across multiple shifts and ensure timely communication of findings and recommendations to production stakeholders
Define and track team performance metrics and key indicators, holding the team accountable to measurable outcomes
Identify development opportunities for team members that align with both individual growth and Starlink program goals
BASIC QUALIFICATIONS
High school diploma or equivalency certificate
3+ years of quality or reliability experience in a manufacturing environment
PREFERRED SKILLS AND EXPERIENCE
Bachelor’s degree in electrical, mechanical, manufacturing, aerospace engineering, or related technical field
Demonstrated experience performing root cause analysis on electrical systems and PCBAs with expertise in diagnosing and resolving issues related to solder joint quality, component failures, and manufacturing/assembly defects
Experience training, mentoring, and developing technicians or junior engineers
Proven ability to work in a fast-paced, highly iterative environment with rapidly changing priorities
Strong track record of influencing cross-functional teams through data-driven analysis and clear communication
Demonstrated ability to organize, prioritize, and drive completion of work across a team
Experience jumping into ambiguous problems and driving them to resolution
Excellent verbal and written communication skills
Experience in consumer electronics, aerospace, automotive, or other high-volume hardware manufacturing environments
Familiarity with quality management systems (ISO 9001 or equivalent)
ADDITIONAL REQUIREMENTS
Ability to work extended hours, weekends, and offsite as needed
This position is based in Bastrop, TX and requires being onsite - remote work not considered
Standing for long periods of time, climbing up and down ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform functions of this position
Able to lift up to 25 lbs. unassisted
ITAR REQUIREMENTS
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
