Perform quality assurance testing and resolve recurring issues.
Schedule and track hardware maintenance tasks.
Update port maps and rack layouts and create operational procedures.
Monitor the environmental conditions and power/cooling systems of a data center to ensure they are optimum for servers, switches, storage arrays, and other devices.
Run hardware diagnostics and replace failing parts in a timely manner.
Upgrade internal system components, including CPUs, memory, and storage.
Setup and operate common Linux and Windows servers.
Document processes and keep event logs.
Work with the purchasing department on the procurement of new data center equipment.
BASIC QUALIFICATIONS
Bachelor’s degree in a STEM discipline and 3+ years of data center experience; OR 5+ years of data center experience in lieu of a degree.
Professional experience working in a data center or with IT hardware.
PREFERRED SKILLS AND EXPERIENCE
Certifications related to IT infrastructure such as CompTIA Server+, CompTIA Network+, and CCNP.
Experience with data center infrastructure management (DCIM), including tools to monitor, measure, manage, and/or control data center utilization.
In-depth knowledge of data center environments, servers, and network equipment.
Extensive experience in installing, monitoring, and maintaining data center equipment.
Linux and Windows OS system administration experience.
Power and data center cooling capacity planning experience.
Exceptional analytical and troubleshooting skills.
Experience working with multiple vendor hardware architectures.
Experience working with server management tools such as HPE iLO, Cisco CIMC and Dell iDRAC.
ADDITIONAL REQUIREMENTS
Willingness to work extended hours and weekends as needed (to respond to network and server errors after hours)
Ability to pass DOD background check for launch site access.
Ability to drive (active valid drivers' license).
ITAR REQUIREMENTS
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
