Execute services and catering/event requests, following detailed schedules and timelines, ensuring absolute guest satisfaction
Support the setup, execution, and breakdown of services/events, including workstations, surrounding areas, dining, work, and storage spaces, ensuring safety and organization
Collaborate with a team to meet time and quality standards set by leadership while working with urgency
Assist in the organization, cleaning, and maintenance of departmental tools, equipment, and bar service areas
Complete daily record keeping, tasks, and opening/closing checklists
Interact professionally with guests, supervisors, and co-workers
Engage with guests through strong customer service, clearly communicating operational expectations, anticipating their needs, and exceeding expectations
Maintain our guidelines of beverage service to support the safety of our guests and follow all food safety/sanitation practices
Prepare drinks, including handcrafted cocktail options, ensuring consistency and compliance with recipe, portioning, and waste control guidelines
Experience with allergen identification and common dietary restrictions
Advanced knowledge of food ingredients, preparations, and styles
Advanced beverage knowledge, including proper wine service
Advanced knowledge of service styles and expectations
Understand and participate in the training of all Hospitality roles and responsibilities, filling in for roles as needed
Communicate directly with vendors for order placement or any subsequent issues with deliveries or product quality
Maintain proper inventory levels of product for beverage operations
BASIC QUALIFICATIONS
High school diploma or equivalency certificate
3+ years of experience in mixology or cocktail preparation
5+ years of food service experience in a customer service role
PREFERRED SKILLS AND EXPERIENCE
2+ years of leadership experience
7+ years of food service experience in a customer service role
Self-motivated and takes initiative in a dynamic, fast-paced environment
Previous work experience in a high-volume output environment
Previous work experience in team settings
Excellent interpersonal, oral, and written communication skills
Excellent time management skills
Advanced understanding of food safety and sanitation practices
Basic computer skills (Microsoft Office primarily)
Advanced knowledge of allergen identification and dietary restrictions
Experience in all areas of restaurant and event service, including serving, bartending, and porting
Experience in large-format batching of craft cocktail programming
Experience pairing drinks with food and building thematic menus
Experience in a high-volume bar environment
Adaptability, problem-solving skills, and extreme attention to detail
Team player with the ability to collaborate effectively, including but not limited to training of incoming team members
Ability to work gracefully under pressure
ADDITIONAL REQUIREMENTS
Must be willing to travel to various SpaceX locations for mission critical projects
Valid state issued driver's license
Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
ITAR REQUIREMENTS
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
