Insight on your impact
Lead and develop the North America QC team, including staffing, training, workload planning, inspection priorities, performance feedback, and technical coaching.
Oversee incoming, in-process, customer-specific, and final inspections, ensuring inspectors correctly apply IDEA-STD-1010B, AS6081 protocols, customer requirements, and internal procedures.
Serve as the technical lead for the Material Review Board (MRB), evaluating suspected counterfeit or nonconforming material, documenting findings, and coordinating disposition.
Review inspection reports for accuracy and completeness, and coordinate advanced testing with qualified external laboratories when needed.
Maintain effective QEHS processes for North America operations, including developing procedures and training, assessing risks, and leading corrective and preventive actions.
Support ISO 14001 environmental management requirements, workplace health and safety programs, and ESG activities, including awareness, performance tracking, and improvement initiatives.
Plan and support internal, customer, supplier, and certification audits, maintaining quality records and working with process owners to resolve findings.
Oversee inspection equipment calibration, preventive maintenance, and ESD controls.
Define and monitor meaningful quality metrics, using inspection results, customer feedback, and statistical data to drive measurable improvements in quality, service, and operational performance.
Partner with Operations, Sourcing, Sales, and other teams to resolve quality issues and align North America practices with the global QEHS system.
Oversee customer complaints, nonconformances, returns, and escalations, ensuring effective containment, root cause analysis, and corrective and preventive actions (CAPA) that prevent recurrence.
Your qualifications, your influence
To be successful in the role, you must possess the following skills
College degree in quality, engineering, business, environmental health and safety, or a related field, or equivalent on-the-job experience demonstrating the knowledge and leadership capability required for this role.
Minimum 7 years of progressive Quality Control or Quality Assurance experience in electronic components, electronics distribution, or a related high-reliability industry, including direct experience with counterfeit component detection.
Minimum 3 years of experience leading a QC or technical inspection team.
Strong working knowledge of IDEA-STD-1010B and AS6081 inspection protocols, including their application to electronic component inspection and counterfeit detection.
Working knowledge of AS9120 or ISO 9001, ISO 14001, and ANSI/ESD S20.20.
Strong knowledge of quality management methodologies, audit practices, risk assessment, root cause analysis (8D, 5 Whys, Ishikawa, and FMEA), CAPA, and continuous improvement.
Data-driven and customer-focused, with the ability to interpret statistical quality data, define meaningful metrics, and translate findings into measurable business improvements.
Experience supporting environmental management, developing procedures and training, and working across departments to implement improvements.
Ability to interpret technical drawings, specifications, and customer requirements, and communicate technical decisions clearly.
Strong leadership, communication, and presentation skills, with the ability to engage customers, registrars, employees, and senior management, and manage competing priorities.
Preferred skills and technical familiarity
Adding additional insight, and a growth mindset, will elevate your contribution in this role
Experience with advanced laboratory testing.
Internal Auditor certification or demonstrated experience conducting management system audits.
IDEA-ICE-3000 Professional Inspector certification or ERAI InterCEPT Certified Inspector certification.
Lean Six Sigma Green Belt or Black Belt certification.
Benefits
Competitive salary
401k
Medical insurance
Ongoing training and professional development opportunities
Collaborative and vibrant work culture
PTO
EQUAL OPPORTUNITY EMPLOYER.
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, sexual orientation, or any other protected status.
