Record inspection findings accurately and highlight non-conformities to the QC/Quality team.
Support investigation and resolution of customer complaints related to product quality, damage, marking, packaging, or specification issues.
Coordinate with Sales, Stores, Purchase, Suppliers, and QC teams for customer complaint resolution.
Assist in preparing Customer Complaint Reports, Corrective Action Reports, and supporting documentation.
Support the QC team in incoming inspection, material verification, sampling, and quality checks.
Maintain quality records, inspection documents, photographs, test results, and other relevant documentation.
Administrative projects as needed by management for supporting local operations
Required Skills & Qualifications
Diploma in Electronics / Electrical / E&C Engineering or a related technical discipline.
2–3 years of relevant experience in Quality, QC, inspection, electronic components, manufacturing, trading, or distribution.
Basic understanding of electronic components such as ICs, resistors, capacitors, diodes, transistors, connectors, etc.
Good understanding of basic inspection and quality control practices.
Ability to read and understand datasheets, specifications, part numbers, markings, and drawings.
Good knowledge of MS Excel, Word, and basic documentation.
Good written and verbal communication skills.
Strong attention to detail and ability to identify discrepancies.
Good coordination and follow-up skills.
Ability to prepare clear and accurate inspection and quality reports.
Preferred Skills
Experience in electronic component inspection or quality control will be preferred.
Familiarity with customer complaint handling and Root Cause / Corrective Action processes.
Knowledge of basic quality tools such as 5 Why,8D, CAPA, etc. will be an advantage.
Experience working in an electronic component distribution or trading company will be an added advantage.
EQUAL OPPORTUNITY EMPLOYER.
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, sexual orientation, or any other protected status.
