Insight on your impact
Reach out to new Datalynq sign-ups and trial users, help them get set up, and make sure they see the value of the product in their first week.
Reconnect with previous Datalynq users and re-activate their access with a complimentary 12-month reactivation.
Work through inbound trial requests and sign-ups, follow up quickly, and answer straightforward product questions.
Make outbound calls to companies that should know Sourceability, plus some cold outreach, to bring new users to Datalynq.
Track how people actually use Datalynq, spot where they drop off or get stuck, and offer support straight away.
Help build simple email sequences and onboarding messages that guide new users to the features that matter and bring them back.
Support the launch of MCN, the newest Datalynq feature: recruit early users to try it, collect their feedback, and turn it into a short list of fixes and requests.
Run product walkthroughs and short demo calls for interested users and prospects.
Keep HubSpot up to date so the wider team always knows where each lead and trial user stands.
Build Power BI dashboards that track sign-ups, trial-to-paid conversion and engagement, and flag anything that needs attention.
Work closely with leadership and the wider Sourceability team so the Datalynq growth push lines up with the rest of the business.
- Your qualifications, your influence"
- To be successful in the role, you must possess the following skills
1-2 years of experience growing an online user base, ideally in SaaS, marketplace tech, or another B2B platform.
Comfortable working with data and with the terms used in managing bill-of-materials (BOM) information online.
A clear communicator on the phone, on video calls, and in writing.
Organised and self-driven.
Based in the United States or the United Kingdom, with the right to work already in place.
Preferred skills and technical familiarity
Adding additional insight, and a growth mindset, will elevate your contribution in this role
HubSpot or similar CRM experience is a plus, but not essential.
Exposure to Power BI or similar reporting tools is helpful, but not necessary. We will help you learn it.
Benefits
Competitive salary
Ongoing training and professional development opportunities
Collaborative and vibrant work culture
Remote work setup
Employee recognition and rewards program
EQUAL OPPORTUNITY EMPLOYER.
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, sexual orientation, or any other protected status.
