Being part of our growing team, you will have the opportunity to work with modern technologies, contribute to infrastructure improvements, and make a direct impact on how technology supports our business across the region.
What's in It for You?
The People
From our humble origins in our founder's basement to our industry-leading position today, SOTI has worked hard to foster a company culture we can all believe in. A culture that emphasizes personal growth, continuous innovation, collaboration, and fun.
The Growth
Our environment encourages fresh ideas, new perspectives, and the opportunity to turn them into reality. At SOTI, you will have the opportunity to lead meaningful technical initiatives, influence regional IT operations, and continue developing your infrastructure and cloud expertise.
The Technology
You will work with enterprise-scale Microsoft infrastructure and modern IT operations technologies, supporting users across an international organization. You will collaborate with highly skilled teams globally while helping shape the future of IT service delivery across EMEA.
What You Will Do
Provide hands-on IT Operations support across the EMEA region (mainly Ireland), troubleshooting and resolving hardware, software, infrastructure, and end-user issues.
Administer and maintain core Microsoft technologies, including Microsoft 365, Azure, Active Directory, Windows Server, endpoint management, and collaboration platforms.
Manage device deployment, hardware lifecycle, asset inventory, procurement, and vendor relationships across EMEA offices.
Support infrastructure maintenance, upgrades, security, patching, and ongoing optimization to ensure reliable and secure IT services.
Participate in IT projects, technology rollouts, process improvements, and automation initiatives while collaborating with global IT teams.
Act as the senior technical escalation point and ensure a consistent, high-quality end-user experience across all supported locations.
Experience You Will Bring
Degree or Diploma in Computer Science, Information Technology, or equivalent work experience.
5+ years of hands-on IT Operations, Infrastructure Support, Systems Administration experience.
Previous experience in a similar role like Senior Systems Administrator, Senior Infrastructure Engineer, or similar
Strong hands-on experience supporting enterprise IT environments and end users.
Proven experience acting as a technical escalation point and leading technical initiatives without direct people-management responsibility.
Strong customer-service mindset with the ability to communicate effectively with both technical and business stakeholders.
Hands-On Experience With
Windows Server and Windows 11 environments
Microsoft 365 administration (Exchange, Teams, SharePoint)
Azure administration
Active Directory and Single Sign-On (SSO)
SCCM and endpoint/device management
Network technologies including TCP/IP, DNS, DHCP, and VPN
Virtualization technologies such as Hyper-V
Endpoint security, encryption, and IT security best practices
Service Desk and ticket management systems
Computer hardware deployment, troubleshooting, repairs, and lifecycle management
Additional Skills
Experience managing IT assets, hardware procurement, and vendor engagement.
Strong analytical, troubleshooting, and problem-solving abilities.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated, proactive, and focused on continuous improvement.
Use of Artificial Intelligence in Hiring
SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team. Final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacy@soti.net.
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If you want to bring your ideas to life, apply at SOTI today.
