Analyze Statistical Process Control (SPC) data, identify trends, and promote improvements.
Support operators and production teams in the application of quality standards and procedures.
Drive continuous improvement projects aimed at reducing defects, customer complaints, and Cost of Non-Quality (CONQ).
Participate in internal and external audits and support action plan implementation.
Contribute to the maintenance and improvement of the Food Safety Management System.
What We're Looking For
Experience
Minimum 3 years of experience in a Quality role within manufacturing environments.
Previous experience managing customer complaints, quality investigations, and non-conformities.
Experience in complex industrial organizations is considered a strong advantage.
Technical Skills
Good knowledge of quality management systems and quality tools.
Experience with root cause analysis methodologies (5 Why, Ishikawa, CAPA).
Knowledge of Statistical Process Control (SPC).
Good understanding of manufacturing processes.
Familiarity with customer quality requirements and complaint management.
Ability to analyze data and identify improvement opportunities.
Knowledge of Food Safety standards and practices is considered a plus.
Personal Skills
Strong attention to detail and accuracy.
Analytical and problem-solving mindset.
Excellent collaboration and teamwork skills.
Ability to work effectively in a dynamic manufacturing environment.
Proactive attitude and continuous improvement mindset.
Flexibility and adaptability.
Success Measures
The effectiveness of the role will be evaluated through
Customer complaint reduction.
Reduction of Cost of Non-Quality (CONQ).
Internal and external audit performance.
Timely closure of corrective actions and non-conformities.
Continuous improvement project results.
Compliance with food safety and quality standards.
What We Offer
A challenging role within an international manufacturing environment.
Opportunity to contribute directly to quality and operational excellence initiatives.
Continuous learning and professional development opportunities.
Fixed-term employment contract (12 months).
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
