In this role, the analyst will be responsible for managing support tickets, resolving issues, assisting with system configurations, performing testing, and collaborating with stakeholders to ensure the optimal use of Workday functionality. The ideal candidate will have a solid understanding of Workday, excellent problem-solving skills, and the ability to work across time zones with the US team.
Primary Responsibilities
Workday Recruiting
Serve as the first point of contact for the US-based team, addressing Workday-related support tickets and providing timely resolutions for any system issues.
Configure and maintain Workday Recruiting processes such as job requisitions, candidate pipelines, interview scheduling, offer management and Onboarding
Strong experience resolving configuration and functional issues across recruiting and onboarding modules, as well as touchpoints with other modules.
Collaborate with HR and Talent Acquisition teams to optimize recruiting workflows
Ensure the integrity of data across modules by monitoring system performance, investigating discrepancies, and implementing solutions.
Document and track issues, solutions, and improvements to provide a knowledge base for future support.
Strong expertise in designing complex Workday calculated fields, with a solid understanding of business objects, data sources, and the appropriate placement of calculations.
Workday Compensation
Configure and maintain compensation plans, packages, eligibility rules, compensation grades and grade profiles, compensation basis and related reference data.
Support compensation transactions within staffing and worker lifecycle processes, including hire, change job, promotion and compensation change events.
Analyze compensation configuration issues, eligibility outcomes and process routing; recommend corrective actions and sustainable design improvements.
Collaborate with Compensation, HR and Payroll stakeholders to validate requirements, assess downstream impacts and support accurate, controlled deployment.
Support the execution of global compensation processes, including Annual Review Process, AIP and other compensation initiatives, ensuring accuracy and timely delivery.
Collaboration with US-Based Team
Work closely with the US-based Workday team to understand business requirements, provide technical expertise, and ensure system configurations are aligned with organizational goals.
Assist in the implementation and execution of new features, functionality, and module upgrades by following established processes.
Participate in cross-team meetings with the US team to align on priorities, project timelines, and best practices.
Workday Configuration & System Maintenance
Assist with the configuration and maintenance of Workday HCM, Compensation, Recruiting, Talent, and Reporting modules based on business needs.
Support system updates, testing, and deployment activities to ensure smooth transitions during Workday upgrades or new releases.
Ensure that workflows, business processes, and security roles are accurately configured to meet the needs of the business.
Project Support & Initiative Execution
Collaborate with the US-based team to drive global initiatives and provide support for ongoing projects, including process improvements and system enhancements.
Participate in system testing for new releases, changes, and enhancements, ensuring that all configurations meet business requirements.
Assist with documenting project requirements, processes, and procedures to ensure proper system utilization.
Reporting & Data Analysis
Develop and maintain Workday reports and dashboards to support HR, payroll, and business requirements.
Assist with extracting, validating, and analyzing data to support business decision-making and compliance requirements.
Collaborate with the reporting team to create custom reports or modify existing ones based on user feedback.
Training & Knowledge Sharing
Provide training and guidance to HR and business teams on Workday best practices, system functionality, and process improvements.
Maintain up-to-date documentation on configurations, processes, and system changes to facilitate knowledge sharing across teams.
Continuous Improvement
Identify opportunities for process improvement and suggest enhancements to increase system efficiency and user satisfaction.
Proactively address potential issues by analyzing trends, preparing solutions, and collaborating with the US team to resolve them.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Experience: 5+ years of experience in Workday support or HRIS roles with exposure to multiple Workday modules.
Education: Bachelor’s degree in human resources, IT, or related field (or equivalent experience).
Workday Expertise: Solid experience supporting multiple Workday modules (HCM Core, Compensation, Recruiting, Talent, Reporting).
Analytical Skills: Strong analytical and troubleshooting skills with the ability to identify system issues, resolve problems, and offer solutions.
Technical Proficiency: Proficient in Workday’s reporting tools, Calc Fields, security configuration, and business process configuration.
Communication Skills: Excellent communication skills (verbal and written) with the ability to collaborate effectively with cross-functional teams across different time zones.
Problem-Solving: Strong problem-solving abilities to address support tickets, improve system functionality, and handle system issues efficiently.
Project Management: Experience supporting system upgrades, new functionality, and process improvements.
Additional qualifications that could help you succeed even further in this role include:
Workday Certifications: Workday certifications in relevant modules (e.g., Workday HCM Core, Workday Compensation, Workday Recruiting) are highly desirable.
Global Workday Experience: Experience in supporting global Workday implementations or managing cross-country configurations.
Reporting Expertise: Strong experience in creating and maintaining custom reports and dashboards in Workday.
Work location
Hybrid
Domestic Travel: May include up to [20%]
Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Diversity & Inclusion
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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