We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You’ll Make in this Role
As an SAP Functional Lead, you will play a pivotal role in ensuring seamless ERP operations across globally deployed S/4HANA platforms and integrated applications. You will be part of our expanding Global Capability Centre in Bangalore, supporting the rollout and stabilization of our next-generation ERP ecosystem.
This role requires strong functional expertise, cross-module knowledge, and experience in SAP Run/Support environments (L2/L3), along with the ability to collaborate across global teams.
Key Responsibilities
Lead end-to-end functional support for SAP S/4HANA across core business processes: OTC, ICO, STP, RTR, MDM, MAKE, MTO, PLAN, and LOG
Analyze, troubleshoot, and resolve incidents impacting ERP operations (L2/L3 support), while guiding the team toward effective and sustainable solutions
Proactively monitor system performance, identify anomalies, and address functional or technical issues to ensure business continuity
Manage and prioritize incidents and service requests based on business impact and urgency, while maintaining strong governance in collaboration with partners and internal IT SMEs
Collaborate with cross-functional teams (Basis, Security, Development, and other IT teams) to ensure timely and efficient issue resolution
Contribute to new implementation programs by ensuring robust process design, standardization, and successful deployment of solutions
Coordinate with development teams on enhancements, customizations, and defect resolution to align with business requirements
Participate in testing cycles, validation activities, and transport management to ensure quality and stability of system changes
Ensure strict adherence to change management processes, governance standards, and compliance requirements
Maintain comprehensive system and process documentation, and provide regular reporting on system health, performance metrics, and incident trends
Required Skills & Experience
Bachelor’s degree in computer science, Information Technology, or related field
Minimum 10-12+ years of SAP ERP support experience
Strong functional expertise in one or more SAP modules: SD, MM, FICO, PP, PM, QM
Hands-on experience in SAP S/4HANA support environments (Run / AMS / CoE)
Exposure to integration technologies and tools such as SAP BTP, APIs, or middleware
Familiarity with SAP ecosystem solutions: Ariba, IBP, TM, EHS, GTS, OpenText, Vistex
Understanding of Master Data Management and SAP eCommerce Cloud
Experience working in cloud-based SAP environments (e.g., RISE with SAP)
Preferred Qualifications
SAP S/4HANA certifications (module-specific or cross-functional)
Experience with SAP partners, system integrators, or managed service providers
Background in multinational organizations, preferably in Life Sciences / Healthcare
Experience working within a SAP Center of Excellence (CoE)
Strong understanding of ERP best practices in process design and configuration
Excellent communication, stakeholder management, and collaboration skills
Work Location: Bangalore (Hybrid)
Travel: 40% Office Commute
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