Execute on-site troubleshooting of process, automation, and digital application issues.
Support Hot Strip Mill Health Checks and performance audits.
Digital Applications & Software Support
Deploy, configure, and support digital products including
HSM Expert Application
Genius Condition Monitoring
Camera-based Hot Strip Mill applications
Assist with data integration, signal validation, and analytics pipelines.
Support AI/ML-enabled features such as anomaly detection, predictive monitoring, and performance optimization.
Collaborate with software development teams to test, validate, and improve applications.
Lifecycle Services, Modernization & Upgrades
Support digital, electrical, and automation modernization projects.
Assist in implementing upgrades, retrofits, and new digital functionalities at customer sites.
Ensure smooth transition from commissioning to long-term service and support contracts.
Technical Sales & Customer Interaction
Provide technical support during sales, proposals, and customer workshops.
Translate operational challenges into process and digital solution recommendations.
Support customer training and knowledge transfer for digital and automation systems.
Cross-Functional Collaboration
Work closely with
Process Technology teams
Digital & Software Engineering
Electric & Automation service teams
Support continuous improvement of service tools, documentation, and best practices.
Contribute feedback from the field to product development and R&D teams
What you’ll need
Bachelor’s or Master’s degree in
Process Engineering
Electrical Engineering
Automation Engineering
Computer Science
Data Science or a related technical discipline
2–5+ years of experience in
Industrial process engineering, automation, or digital applications
Steel or metals industry experience is a strong advantage
Experience with
Industrial automation systems
Process models
Data analytics or software applications is highly desirable
What we offer
Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!
What we do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.
