Slide
From Slide's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
We're hiring a Logistics Lead to own our domestic and international shipping operations end to end.
Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers. Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch, from a clean-room code base, free from legacy technical debt, to deliver the MSP-centric backup and recovery platform of the future. By focusing on security, performance, and simplicity, Slide provides a powerful, cost-effective, and easy-to-use solution that ensures MSPs can protect their clients' data without the constraints of outdated technology and restrictive pricing models.
Every Slide appliance, from compact miniPCs to rackmount systems, has to reach MSP partners on time, intact, and fully compliant, wherever they are in the world. We're hiring a Logistics Lead to own our domestic and international shipping operations end to end. This is a senior individual contributor role with end-to-end ownership of Slide’s logistics function. You'll set the processes, own the compliance picture, and stay hands-on with outbound fulfillment, carrier management, and inventory flow. We're looking for someone with deep experience in international shipping who knows the rules, regulations, and paperwork cold, and who can build a logistics function that scales as Slide grows.
Own all outbound shipping operations for finished systems and RMAs, domestic and international
Serve as the in-house expert on international shipping rules and regulations: Incoterms, HS classification, export controls, and country-specific import requirements
Own the accuracy and compliance of customs documentation,, including commercial invoices, certificates of origin, export declarations - and maintain logistics processes designed to comply with applicable U.S. export requirements, including EAR and OFAC screening
Manage carrier relationships and rate negotiations across UPS, FedEx, DHL, and freight partners; own WorldShip/WorldPort workflows and carrier account administration
Coordinate freight, palletized shipments, LTL, and quarterly bulk moves; select modes and routes based on cost, timing, and destination requirements
Resolve customs holds, delays, and carrier issues; act as primary contact with customs brokers and freight forwarders
Identify opportunities to reduce duties, taxes, and shipping costs through accurate tariff classification and applicable trade programs, partnering with external experts as needed
Ensure accurate serial, order, and tracking linkage across shipping and inventory systems
Set and enforce packing standards for high-value electronics to prevent damage and meet international compliance requirements
Own processes and controls for inbound receiving, inventory intake, tagging, stock location accuracy, and cycle counts
Maintain shipping SOPs, compliance checklists, and audit-ready records
Work closely with hardware assembly, operations, and finance teams on shipping costs, forecasts, and deployment schedules
Establish and track logistics KPIs, including on-time delivery, shipping cost, customs delays, damage rates, and inventory accuracy; identify trends and drive improvements.
Identify opportunities to automate, simplify, and scale shipping and inventory workflows as order volume and international reach grow
Train and mentor Logistics Associates; set the quality bar for the logistics function
Minimum 5 years of experience in logistics, freight, or supply chain operations, with substantial hands-on international shipping experience
Strong knowledge of international shipping rules and regulations, including Incoterms, customs documentation, HS classification, and U.S. export compliance requirements
Experience preparing commercial invoices and customs paperwork for international shipments
Hands-on experience with UPS shipping tools and processes (WorldShip/WorldPort)
Proven ability to manage carrier relationships, freight coordination, and bulk/ palletized moves
Strong attention to detail and process discipline - accuracy in serial, order, and tracking data is non-negotiable
Ability to occasionally lift and move hardware weighing up to 50 lbs., with or without reasonable accommodation
Reliable communication and ownership in a small, fast-moving team
Nice to have
Experience shipping high-value electronics or computer hardware internationally
Familiarity with FedEx Ship Manager, DHL, and freight forwarding/3PL management
Exposure to RMA workflows and reverse logistics
Forklift certification
Customs broker license or trade compliance certification (CTP, CLTD, CSCP) a plus
Work Environment
Standard production and warehouse environment with assembly benches and test stations
Typical schedule: Monday–Friday, 8:00 AM–5:00 PM
Occasional work outside of regular business hours may be required to support time-sensitive shipments, customs issues, or other logistics needs.
Comprehensive health, dental, and vision coverage
Paid Time Off: Generous paid time off and holiday schedule
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth
The opportunity to do your life's work in a dynamic and creative environment with like-minded individuals
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