The Team
The Account Management team is at the heart of our organization, championing Slice’s relationships with our key accounts and providing an exceptional experience to these key customers. The team consists of individuals across Macedonia, and different sites in North America. This role reports to the Head of Account Management.
Please note that this is an on-site, full-time position, and working hours are from 4pm to 12am, Monday-Friday.
The Winning Recipe
We’re looking for results driven, ambitious, and customer-centric leaders who are excited to lead people and provide world-class solutions to independent pizzerias.
4+ years of experience managing enterprise-level clients in a B2B or marketplace environment (experience in the restaurant or hospitality industry is highly preferred)
Strong track record of individual performance
Proven ability to manage complex, high-value accounts with a focus on retention and growth
Proven ability to handle customer complaints, escalations, or high-risk situations with calm and clarity
Demonstrated the ability to mentor peers, bring a positive mindset, lead projects, share best practices, and serve as a trusted point of contact for team support and guidance.
Evidence of strong analytical ability to interpret complex data sets and translate insights into actionable strategies to improve performance metrics
Strong interpersonal, communication, and negotiation skills
Proficiency in Salesforce, Slack, Excel, and other account management tools
Fluency in multiple languages and proficiency on the Slice platform, products and our customer base is a strong plus
The Extras
Working at Slice means more than a job - it's a place where your growth actually gets invested in.
Paid training from day one - we invest in your success from the start with fully paid on-the-job training
Career growth that's real - clear paths to grow within your team and across the organization, backed by close coaching from team leads and trainers
Learning & Development program - because your skills should keep growing long after onboarding
Referral program - help us grow the team and get rewarded for it
Wellbeing program - a dedicated wellness stipend for your physical and mental health
Competitive salary - plus night hour supplements and extra payments
A team that knows how to have fun - ping pong tournaments, Pizza Fridays, and summer parties are just part of the package
The Hiring Process
You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change.
Application
30 minute video call with recruiter
30 minute video call with Account Manager Team Leads
Final Interview
Offer!
How to apply?
We do not use agencies as we have a strong network of referrals, and also want you to have the best recruiting experience possible. A CV gives us a good idea of your background and we are interested in your latest work and projects. Education is great to see, but it's not overly important to us.
Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Privacy Notice Statement of Acknowledgment
When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.
