Support Supply Chain Business Process Owners, key users and project teams in maintaining SAP IBP solutions aligned to the global template and deploying the global ECC and S/4 HANA implementation on a local level.
Support and enhance SAP IBP planning capabilities across Demand Planning, Supply planning (as well time series (TS) as order based Planning (OBP)), Inventory Optimization and S&OP.
Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
Monitor and manage planning jobs, batch processes and system integrations with ECC / S/4HANA and BW / BI, ensuring stable and consistent planning operations.
Support critical business planning cycles and ensure timely resolution of issues impacting global operations.
Support planning processes with strong integration across ERP, Manufacturing, Warehousing, EIM/BW, Basis and Integration domains.
Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.
More about you
Bachelor’s or Master’s degree in Engineering, Supply Chain, Computer Science, Information Technology or a related field.
Hands-on experience in SAP IBP support with strong functional expertise in Demand Planning (DP), Supply Planning (OBP/TS) and Inventory Optimization.
Strong understanding of IBP integrations with ECC / S/4HANA, BW / BI and data integration tools (eg. CI-DS, RTI)
Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.
Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.
Experience supporting critical planning operations and business process continuity.
SAP IBP certifications are an advantage.
Strong communication, collaboration and stakeholder management skills. Understanding of IT delivery methodologies and service management frameworks.
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Everything we’ll do for you
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