Perform incident management, request fulfillment, troubleshooting, and root cause analysis for network-related issues.
Configure and support network switches, wireless access points, and enterprise network infrastructure components.
Monitor network performance, availability, and operational health using enterprise monitoring platforms and tools.
Execute infrastructure changes and operational improvements while following established change management procedures.
Support network implementation projects, infrastructure upgrades, site deployments, and enterprise connectivity initiatives.
More About You
While we value and appreciate all applicants, we believe the following experience and capabilities will help you shine brightly in this role:
Bachelor’s degree in information technology, Computer Science, Engineering, or a related technical discipline.
5+ years of experience supporting enterprise networking environments.
Hands-on experience with LAN, WAN, wireless networking, routing, switching, and network administration.
Experience supporting enterprise monitoring platforms such as SolarWinds or similar network management tools.
Knowledge of Cisco networking technologies, Cisco ISE, wireless networking solutions, and network performance monitoring.
Fluency in English is required.
On-site position to be based in Panama City, Panama - open to consider candidates from all Latin America region willing to relocate.
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Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
