Support billing system implementations, conversions, and upgrades by documenting business requirements, coordinating testing, identifying issues, and supporting deployment and post-implementation activities.
Collaborate with billing partners, Billing personnel, IT, other Firm departments, and clients, as appropriate, to address questions, resolve implementation issues, and support billing initiatives.
Develop and deliver onboarding and training for Billing personnel and contribute to the ongoing development of the global Billing training program, including travel to U.S. offices as needed.
Maintain the Billing Knowledge Base and related process documentation to ensure information remains accurate, current, and accessible to the Billing team.
Coordinate with Sidley IT and other internal teams on billing technology issues and action items, tracking progress and facilitating timely resolution.
Perform due diligence and ad hoc analysis to support billing initiatives, process improvements, and informed decision-making.
Education and/or Experience
Required
Associate's degree in Business, Accounting, Finance, or a related field, or equivalent relevant work experience.
A minimum of 7 years of relevant experience in billing, financial operations, financial analysis, operational analysis, or a related area.
Experience evaluating business processes, conducting root cause analysis, and developing or implementing process improvements.
Experience supporting or leading projects involving business processes, systems, or technology implementations.
Experience with 3E or comparable legal billing or financial management technology.
Advanced proficiency in Microsoft Excel and proficiency in Microsoft Word and PowerPoint.
Demonstrated ability to communicate effectively with stakeholders across functions and organizational levels.
Preferred
Bachelor's degree in Business, Accounting, Finance, or a related field.
Experience working in a law firm or other professional services environment.
Experience developing and delivering training or onboarding related to billing processes or technology.
Other Skills and Abilities
The following will also be required of the successful candidate
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
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The target salary range for this role is
$123,000 - $169,000 if located in Illinois.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email sidleytalentacquisition@sidley.com (current employees should contact Human Resources).
Sidley Austin LLP is an Equal Opportunity Employer.