You’ll collaborate cross-functionally and work closely with retailers to strengthen partnerships, maximize Tax Free Shopping performance, and promote additional products from the Shift4 group portfolio.
Your key responsibilities include
Manage and develop an assigned customer portfolio
Visit the accounts in line with the agreed activity plans and Global Blue’s strategy
Improve accounts knowledge and expertise with our services
Maximize Tax Free Shopping performance
Identify new business opportunities
Diligently implement the group strategies and sales tools
Analyze business statistics and define action plans
Support refund agent–related processes
Accurately use the CRM to plan, record and report account specific activity
Deliver the turnover and any other assigned sales targets
Promote and sell additional Shift4 group products
What we are looking for
We’re seeking a driven, proactive and customer-focused professional who is passionate about delivering exceptional service and value. You are strong team player but at the same time able to take own initiatives and responsibility from your own portfolio.
Key competencies & skills to empower your journey. You'll drive towards success if:
Customer focus and relationship-management skills
Self-motivated, target-driven mindset
Strong communication, negotiation, and interpersonal skills
Problem-solving and result-orientated attitude
Ability to work independently
Comfort working in an international environment
Experience with CRM systems & MS Office tools
Fluent in Latvian and English (written and spoken), fluent spoken Russian
Some experience and knowledge in Sales, Account Management and Retail
Valid driving license and willingness to travel
Location and Eligibility
📍 Riga, Latvia - Hybrid working model: 2 days in the office / 3 days remote
⚠️ Please note: Candidates must already be based in Latvia and hold a valid Latvian work permit.
Relocation support or visa sponsorship is not available for this role.
What we offer – Together, we go further
A culture of trust, collaboration, and autonomy
Career growth through internal mobility and a multicultural environment
Work-life balance supported by our Agile Working Model
A strong commitment to sustainability and positive community impact
Annual salary range gross 20 000 EUR – 24 000 EUR
At Global Blue, our 5 Ways of Working guide us: client satisfaction, collaboration, innovation, value creation, and continuous learning. Join us in shaping the future while delivering tangible results.
At Global Blue, great work happens when talented people come together in a supportive and inspiring environment. Submit applications only through official Global Blue channels. We do not use any third-party services or platforms for recruitment.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
