Develop business strategies to increase sales and optimize profitability
Meet sales goals by training, motivating, mentoring, and providing feedback to store employees
Ensure high levels of customer satisfaction through excellent service
Build and maintain knowledge of all products to ensure effective customer recommendations
Build positive relationships with wholesale and retail customers
Complete store administration
Ensure compliance with policies and procedures including safety, loss prevention, and security
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
Provide accurate and timely reporting as required
Manage employee training, development, performance management, and corrective action
Respond to and resolve any customer and/or employee complaints
Partner with Sales Reps to make outside sales calls to increase market share
Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver’s License
Must have at least a High School diploma or GED
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
Must have at least one (1) year of experience working in a retail, sales, or customer service position
Preferred Qualifications
Have previous work experience selling paint and paint-related products
Have work experience using timekeeping and/or customer relationship management (“CRM”) systems
Have an associate's degree or higher in business, sales, or marketing
Have at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
Willingness to relocate for future job opportunities
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
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