Manage all projects assigned by National Director of Engineering
Manage and monitor Engineer time entries to ensure high level of billable work and utilization
Provide as an escalation point for issues which may require coordination with other branches and national resources
Meeting regularly with branch Engineers to provide mentoring and set goals and expectations
Meeting regularly with National Director of Engineering to provide updates and feedback on branches within region, projects, Engineers, and utilization
Provide as escalation point to all Engineers in region with any issues whether that is technical, policy, or branch related
Assist when needed, to draft complex project Statements of Work (SoWs)
Acting as Engineer in branches that do not have an Engineer
Team coordination of larger and complex client projects.
Client project budgeting, forecasting, and reporting.
Work with 3rd party vendors to: provide a complete solution; troubleshoot complex vendor specific problems; or to coordinate migrations.
Good organization, time management, reporting and prioritization skills.
Perform other duties or special project as assigned.
POSITION REQUIREMENTS
Minimum 5 years hands-on management experience with a team of 5 or more of highly qualified technical resources. Information Technology management experience preferred
Must be able to manage groups of technical resources dispersed over multiple states.
Must be able to manage multiple projects and meet deadlines in a fast-paced environment
Candidate must be comfortable actively communicating with all levels within an organization.
Project management experience a plus
Undergrad or graduate degree in Information Technology, Computer Science, or related field a plus
Minimum 8 years of hands-on technical experience managing/supporting multi-server and complex network infrastructure environments.
Hands-on virtualization (Hyper-V and/or VMWare) and Azure experience a plus.
Experience deploying, configuring, and troubleshooting complex network infrastructure - firewalls, switches and access points.
Must be Microsoft Azure and Microsoft 365 certified and have industry firewall certification (Sonicwall, Meraki, Watchguard) or be willing to acquire certification as part of the employment agreement. Additional certifications a plus .
Experience and certifications in Cyber Security or be willing to acquire certification as part of the employment agreement.
Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred.
Managed Service Provider and/or Managed Security Service Provider experience a plus.
BDR (Backup Disaster and Recovery) experience a plus.
Excellent verbal and written communication skills, detailed oriented, ability to track and thoroughly communicate on multiple ongoing projects for multiple clients.
Must be self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects.
Must be able to manage multiple projects and meet deadlines in a fast-paced environment.
Candidate must be comfortable actively communicating with all levels within an organization under both relaxed and stressful situations
30% local-day travel / 20% remote work / 50% overnight travel.
Minimum of one onsite visit to each branch in region per fiscal half.
Valid driver’s license.
Must be able to provide own reliable transportation.
About Sharp Business Systems
Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.
Employee Perks
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and holistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.
The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.
Compensation Statement
$107,000—$165,000 USD
Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.
As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
