This role will be based Budapest, Hungary with a hybrid schedule
WHAT YOU'LL DO
Act as a strategic project manager to guide customers through a structured onboarding process, including:
Defining timelines and managing milestones
Coordinating technical setup and overseeing API integration
Ensuring rule configuration, system testing, and user training
Analyze customer data and performance metrics to improve fraud detection accuracy and reduce false positives
Collaborate with customers and SEON’s Fraud Services team to tailor risk rules, workflows, and detection strategies
Provide consultative guidance, offering data driven recommendations to enhance decision making and optimize detection strategies
Partner with customer development teams to provide live platform training, ensure smooth technical integrations, and address any implementation challenges proactively
Monitor post-implementation performance and identify opportunities for improvement & customer optimization
Maintain comprehensive project documentation to ensure clarity and accountability
Transition customers smoothly to the Account Management team, ensuring they are prepared to maximize SEON’s tools
WHAT YOU'll BRING
3+ years of experience in implementation, project management, consulting, or a customer facing technical role, ideally within SaaS, fraud, or data focused industries
Proven ability to act as a strategic project manager, driving projects to completion on time and within scope
Strong analytical skills with experience in interpreting data, identifying trends, and driving actionable outcomes
Robust consultative skills, with the ability to communicate technical concepts and insights to both technical and non-technical stakeholders
Exceptional organizational and time management skills, with the ability to manage multiple high priority projects
AMAZING IF YOU ALSO HAVE
Experience with fraud detection tools or similar solutions, with an understanding of risk scoring, rule based systems, and data integrations
Familiarity with HubSpot/Salesforce, Tableau, or project management tools
SEON Technologies collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice https://apply.workable.com/seon-technologies-1/gdpr_policy?lng=en for further details.
SEON is an equal opportunity employer. We strive to embrace what makes each one of us unique; we each have our own story. Whether looking at our current staff or future team members, we believe that everyone has something to contribute, and our employment practices reflect that. We do not make an employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let your recruiter know if you need reasonable adjustments to our recruitment process.
