Lead CARs using 8D and structured root cause analysis (5-Why, fishbone, fault tree), partnering with engineering and manufacturing on failure analysis and effective corrective actions
Facilitate the weekly CAR review and quality incident report meeting using the CAR Action Tracker (priority-based timelines, escalation, timed effectiveness audits) to drive on-time containment and closure
Report closure progress to the Quality Director and site leadership, and verify effectiveness through data analysis and follow-up validation
Support continuous improvement (CIPs, PARs) using Lean/Six Sigma and DMAIC
Quality Procedures & Training (25%)
Own the quality processes and ~20 operating procedures (IQC, OQC, RTR, QAE, SMT, and others), and create or improve procedures for assembly, facilities, EHS, and process development
Own the RTR process and serve as SME and equipment engineer for the Vitrox reel-to-reel inspection tool
Train quality technicians and new hires on these procedures, and manage technician certification and recertification (QA Certification Checklist, Quality Training Matrix)
Quality Data & Metrics (20%)
Administer the site’s quality Smartsheet environment (sheets, trackers, dashboards, automations, user access), including the CAR, CAR Audit, CIP, PAR, and customer request trackers
Build automated systems and integrations (Smartsheet automations, scripts, code) that reduce manual tracking
Create and manage quality KPIs; publish weekly metrics using Tableau or other dashboards
Serve as general systems engineer for site support functions, and evaluate AI and automation tools that streamline daily work
Inspection, Shipment Release & Customer Requirements (15%)
Act as the engineering verification point for outgoing shipments: review OQC scans, shipment documentation, and NCMRs, and participate in MRB dispositions so no nonconforming material leaves the site
Prepare Full Material Declarations (FMDs) and complete SGS and other third-party compliance requests with Document Control
Track customer requests and customer-specific requirements to on-time closure, and support customer complaints through the RMA process
Quality Systems & Standards (10%)
Maintain the ISO 9001 QMS and support the transition to IATF 16949
Participate in internal and external audits as technical SME
Review and approve quality documentation (procedures, work instructions, process specifications)
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Minimum Qualifications
Bachelor's degree in Engineering or a related technical field
Two or more years of experience in a manufacturing, product development, or quality engineering environment; semiconductor or electronics preferred
Advanced Smartsheet proficiency or similar (formulas, cross-sheet references, dashboards, automations) with the ability to design and administer sheets and workflows for an entire site
Demonstrated expertise in 8D and root cause analysis (5-Why, fishbone, fault tree)
Working knowledge of SPC and Cpk and of AIAG Core Tools (PFMEA, Control Plans, MSA, PPAP, APQP)
Experience with ISO 9001 or an equivalent QMS, including authoring and controlling procedures and work instructions in a PLM or document control system
Proficiency with the Microsoft Office suite
Excellent communication skills, including leading meetings and delivering training, and a track record of collaborating with engineering, manufacturing, and supplier organizations
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Desired Qualifications
Experience writing code or scripts (Python, SQL, JavaScript) to automate workflows and report on data, including Smartsheet automation or API integrations
Experience building dashboards in Tableau or a similar business intelligence tool
Hands-on experience with chip-scale packaging technologies (flip chip, wafer-level CSP, or advanced packaging)
5+ years of quality or manufacturing systems engineering experience in semiconductor backend assembly
Experience with Agile PLM, MES, and/or SAP
Experience training and certifying technicians or operators
Six Sigma Green or Black Belt, CQE, CQA, or ISO 9001 / IATF 16949 Lead Auditor certification
Familiarity with IATF 16949, AS9100, or ISO 13485 quality standards
Master's degree in Engineering, Materials Science, or a related technical field
Key Success Factors
Systems and automation mindset: Builds reliable, automated systems that fix root causes and that others can use without help
Process ownership and follow-through: Keeps recurring reviews and trackers moving to on-time closure
Teaching and collaborative influence: Trains and mentors technicians, and guides engineering and supplier teams through data and relationships rather than positional authority
The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
A reasonable estimate of the pay range for this position is $75,000 - $90,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee’s total compensation package.
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