Backed by Vista Equity Partners, one of the world’s leading enterprise software investors, Securonix benefits from deep operational expertise and a long-term commitment to innovation and growth. This partnership strengthens our ability to scale the platform, accelerate product execution, and support customers as their security needs evolve.
With more than 1,000 customers worldwide, including a meaningful portion of the Fortune 100, Securonix operates at global scale. Our ecosystem of partners and managed security service providers extends that reach, helping organizations deploy and operate with confidence wherever they do business. What drives us is how we work.
We win as one team. We operate with trust, respect, and shared accountability.
We are customer driven. Innovation is guided by real security challenges and measurable outcomes.
We act with agility. Change is constant, and we stay aligned on purpose while adapting fast.
That focus is how Securonix helps organizations move from reactive security to proactive, autonomous operations.
We are seeking an experienced Site Reliability Engineer to support the availability, performance, and reliability of our enterprise SaaS platform.
Key Responsibilities
Production Support -
Own P1, P2, and complex production issues escalated by L1/Customer Support.
Troubleshoot application, microservice, ingestion, analytics, database, authentication, and infrastructure issues.
Restore services within defined SLA, SLO, TTA, and MTTR targets.
Assess customer impact, establish technical timelines, and provide regular status updates.
Coordinate incident bridges involving Customer Support, Engineering, Infrastructure, DevOps, and other stakeholders.
Validate service recovery and monitor the environment after remediation.
Prepare incident summaries and contribute to detailed Root Cause Analysis reports.
Preferred Technical Skills
Experience with AWS and Kubernetes administration tools such as Lens.
Familiarity with Kafka, Spark, Solr, Redis, and large-scale data-processing platforms.
Knowledge of CI/CD tools such as Jenkins.
Strong Linux administration and troubleshooting skills.
Experience supporting distributed, microservice-based applications.
Working knowledge of Kubernetes, containers, cloud infrastructure, and service monitoring.
Experience analyzing application logs, system metrics, API responses, and database records.
Understanding incident, problem, change, and service-request management processes.
Ability to write SQL queries for investigation and validation.
Scripting or automation experience using Python, Shell, REST APIs, or similar technologiesExperience with Jira, Zendesk, Nagios, Grafana, Prometheus, Splunk, or equivalent platforms.
Understanding of SIEM, security analytics, ingestion pipelines, incident management, SOAR, and threat-hunting platforms.
Experience with certificate management, authentication, RBAC, SSO, and API integrations.
Working Model
Rotational 24×7 shift coverage, including weekends and holidays when scheduled
Participation in critical-incident bridges and on-call escalation.
Benefits
As a full-time employee with Securonix, you will be eligible for the following employee benefits:
Health Insurance with a total sum insured is INR 7,50,000
Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law
Personal Accident with total sum insured is INR 10,00,000
Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.
Securonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.
