Manage staffing, scheduling, employee performance, and workforce planning to support operational needs and control labor costs.
Build and maintain strong client partnerships through regular communication, performance reviews, and proactive issue resolution.
Assist with budget management, expense control, payroll administration, and operational reporting.
Drive process improvements, compliance initiatives, and operational efficiencies while maintaining company standards.
Perform additional duties as assigned.
Who You Are
An ideal candidate brings
A service-first mindset, clear communication skills, strong attention to detail, and sound judgment when approaching challenges. The ideal candidate is solutions-focused and thrives in both independent and team settings.
Associate's Degree in Business Administration, Operations Management, Management, or a related field, or an equivalent combination of education and experience.
Valid driver's license and reliable transportation.
Strong knowledge of workforce management, employee relations, scheduling, and operational best practices.
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
Ability to analyze business metrics and implement solutions that improve operational performance and customer satisfaction.
Experience That Sets You Apart
5+ years of leadership experience in operations management, branch management, service delivery, staffing, or a related field.
Experience managing large, hourly workforces in a multi-site or client-facing environment.
Demonstrated success in budget administration, labor management, and operational performance improvement.
Strong customer service, client relationship management, and employee development experience.
Experience within the security, facilities management, hospitality, logistics, staffing, healthcare, or service industries.
Why You Would Want to Join the Team
Opportunity to directly impact operational excellence, employee engagement, and client satisfaction across a growing market.
Exposure to regional leadership and key client stakeholders within a nationally recognized organization.
Career advancement opportunities with a global industry leader committed to employee development.
Collaborative team culture focused on accountability, innovation, and continuous improvement.
Ability to lead meaningful operational initiatives and drive measurable business results.
Access to industry-leading resources, training programs, and leadership support.
A dynamic role that combines people leadership, business management, client engagement, and operational strategy
Operations Manager / Securitas Security / Dallas, TX/ TXDPS #B03946
