Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction
Participate in a 24/7 on-call rotation to guarantee continuity of technical support
Keep up to date with technological developments in Genetec products and the broader security market
Profile
You are ambitious, self-taught, and passionate about technology and electronic security.
You enjoy learning, analyzing problems, and tackling technical challenges.
Technical Skills
Excellent knowledge of electronic security systems (access control, CCTV, intercoms, alarm systems)
Strong understanding of IP networks (switching, routing, VLAN, PoE, network security)
Knowledge of Windows Server, Active Directory, SQL Server, and virtual environments (VMware, Hyper-V)
Experience in configuring and integrating Genetec Security Center
Ability to diagnose and resolve complex technical issues
Understanding of communication standards (TCP/IP, RTSP, ONVIF, SNMP, etc.)
Basic knowledge of cybersecurity in physical security systems
Ability to read and interpret technical drawings and electrical schematics
Clear and structured documentation of procedures and intervention reports
Ability to read and understand technical English
Behavioral and Personal Competencies
Ability to work independently as well as within a team
Strong prioritization and organizational skills
Precision, methodical approach, and attention to detail
Strong customer focus and quality awareness
Analytical and problem-solving mindset
Eagerness to learn and motivated for continuous improvement
Strong communication skills with various stakeholders (clients, colleagues, partners)
Stress-resistant and responsive, especially during on-call duty
Proactive and takes initiative
Valid driver’s license (Category B)
Additional Assets
Proven experience with Genetec Security Center or similar platforms (Milestone, Axis, etc.)
Technical certifications: Genetec, Axis, Milestone, Cisco, etc.
Knowledge of alarm systems, fire detection, or physical access control
Experience in training and mentoring junior technicians
Ability to manage multiple projects simultaneously and meet deadlines
Interest in emerging technologies (intelligent video analytics, AI, physical cybersecurity)
We help make your world a safer place. Wij hechten veel belang aan onze waarden: integriteit, hulpvaardigheid en waakzaamheid. Bij Securitas zetten we diversiteit voorop. Wij moedigen iedereen aan te solliciteren ongeacht je afkomst, leeftijd, gender of culturele en religieuze achtergrond.
Ons doel is om de wereld een veiligere plek te maken door onze klanten verschillende diensten aan te bieden zoals permanente bewaking, technologische oplossingen of training.
We help make your world a safer place. Nous attachons une grande importance à nos valeurs : l’intégrité, l’esprit de service et la vigilance. Chez Securitas, nous accordons la priorité à la diversité. Nous encourageons tout le monde à postuler indépendamment de l'appartenance ethnique, de l'âge, du sexe ou de l'origine culturelle et religieuse.
Notre objectif est de rendre le monde plus sûr en offrant à nos clients divers services comme le gardiennage permanent, des solutions technologiques ou des formations.
