SecurAmerica
From SecurAmerica's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
SECURAMERICA...
is a privately-held, American-owned contract security services company based in Atlanta, Georgia.
We provide innovative contract security service solutions across the US, which provide uncompromising value, cost effectiveness and results to our clients. Our business model is based on creating and delivering operational excellence to each and every customer by selecting the right people, training them to exceed our customers’ requirements and providing them with a culture that is focused on 100% customer and employee satisfaction.
Position Summary
A security officer is responsible for helping protect a client’s physical, human and intellectual assets and deliver “legendary” customer service in the performance of their duties. Security officers are required to perform a wide range of duties based on the nuances of a client’s property, the services agreement between the client and SecurAmerica and the post where the officer is to be assigned.
Provide “LEGENDARY and RESPONSIVE” customer service in representing SecurAmerica and the client based on site and post instructions.
Help deter, deflect, detect, investigate and/or resolve all activity that could result in loss or liability for the customer including criminal incidents, fire hazards and safety conditions.
Serve as a representative of the client in noticing and remedying any condition that could reflect poorly on the client’s brand.
Enforce client security, safety and fire/life safety rules, procedures and protocols.
Maintain a high level of visibility, vigilance and professionalism while on post and while on patrol.
Effectively and efficiently respond to client, contractor and visitor inquiries and service requests; graciously assist all parties as needed.
Conduct proactive and comprehensive interior and exterior security patrols and inspections of the property.
Immediately and appropriately respond to emergency situations according to specified protocols.
Complete required reports, logs and paperwork in a timely method that meets or exceeds account quality standards.
Fully comply with the terms of SecurAmerica’s security services agreement, site post orders/procedures and client performance standards
Perform other duties as required
Stable work history
Previous customer service and/or security experience desired
High School Diploma or GED
COMPETENCIES
Excellent appearance and professional demeanor
Good listening, verbal and written communication skills
Sound judgment
Computer literate and ability to use email, access the internet and use Microsoft Word
GENERAL REQUIREMENTS
Must be 21 years or older
US Citizen
Ability to successfully pass a thorough background investigation and drug test
Valid driver’s license
Must meet all requirements to obtain a security officer’s license (applicable in only those jurisdictions that require such a license)
All your information will be kept confidential according to EEO guidelines.
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Hi [Name], I just applied for the Security Officer role at SecurAmerica. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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