Ensures safety of guests at animal exhibits and behind the scenes.
Maintain professional quality standards with guest interactions in times of high stress.
Communicate professionally and effectively with Ambassadors, Vendors, and our Guests.
Perform other duties as assigned.
What it takes to succeed
At least 18 years old
High School diploma or equivalent required; college coursework preferred.
Demonstrate high quality guest service skills.
Valid state driver’s license.
Able to demonstrate strong verbal communication skills.
Strong interpretation and storytelling experience.
Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines
Able to follow all park and departmental policies and procedures.
Comfortable learning to talk on a microphone, prior public speaking preferred
Comply with all SEA grooming and safety guidelines.
What else is important
Able to stand and walk for an entire shift.
Able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
Position engages in extensive walking and standing and climb/ascend heights. Climb ladders up to 6' and ascend stairways and reach above shoulders.
Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
Ability to lift, push, pull, and carry up to 25 pounds on occasion
Available to work varying shifts/hours based on business need, to include opening, mid, closing shifts and holidays.
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.