Support co-workers in audit and billing and comply with ICD10/CPT coding and chart review to ensure accurate documentation and billing.
Enhance Client, PCP, Patient, and Provider Satisfaction as well as Quality, Case Management, Emergency Department, and other facility relations. Assist in satisfaction surveys for the client and clinician teams.
Communicate with PCPs and Consulting Specialist results pertaining to satisfaction, growth, and discharge summary follow-ups.
Complete Tracking Forms designated for the Hospitalist Program. Analyze and recommend needed improvements to both employer and Hospital leadership teams.
Identify on site production, performance, or other issues; recommend strategies for improvement.
Assist in monthly scheduling and completion of provider schedules for designated client site to ensure quality patient care and efficient use of resources.
Facilitate engagement of HM Medical Director to result in meeting participation, new provider recruiting and retention targets.
Creation and facilitation of meeting agendas, meeting summaries, and follow-up plans.
Manage daily operations and recommend improvements to the practice as it relates to KPI's, and Client and Provider Satisfaction as established by both employer and the client.
Establish and facilitate standing HM Committee meetings between Hospital Administration, designated facility department managers (HM representatives, ED representatives, Virtual Health clinicians, and Anesthesia providers if contract includes these services).
Liaison between employer and hospital personnel involved in medical records process.
Oversee daily operations regarding physician signatures, provider credentialing, physician completion of medical records and physician completion of daily billing.
Assist in Onboarding activities for new clinicians: meet and greet with introductions, MSO support, badge access, office set-up, etc.
Availability by phone or pager for schedule emergencies, patient complaints, or other facility issues.
Other duties deemed necessary and assigned by leadership.
Knowledge, Skills, and Abilities
Experience working in a professional or medical based office environment.
Excellent verbal and written communication and organizational skills.
Able to effectively work autonomously and collaboratively in a team environment.
Ability to build effective relationships at all levels within the organization.
High attention to detail and follow-through.
Intermediate Microsoft Office proficiency (i.e., Outlook, Excel, and PowerPoint)
EDUCATION
High School diploma or GED.
Bachelor’s degree, preferred.
WORK EXPERIENCE/QUALIFICATIONS
2+ years of office management experience.
2+ years of experience in Practice Management or Healthcare.
Project Management experience working within or alongside hospital-based environment or functional areas.
Knowledge and understanding of ICD 10 and CPT coding.
PRIMARY LOCATION
Christus Ochsner St Patrick - Lake Charles, LA
Pay Range
- 42,784.00 - 58,816.00 USD annually
- This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.
We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.
Visit our website for further information. https://myscpbenefits.com/
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