Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy
Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ contributors completing billions of complex tasks
Develop new AI infrastructure products to visualize, query, and explore Scale data
Build a customer service RAG application that handles thousands of questions a day
Integrate a cutting-edge ML model that predicts churn into a customer's retention system
Requirements
A graduation date in Fall 2026 or Spring 2027 with a Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics)
Product engineering experience such as building web apps full-stack, integrating with relevant APIs and services, talking to customers, figuring out 'what' to build and then iterating
Previous Product/Software Engineering internship experience
Track record of shipping high-quality products and features at scale
Experience building systems that process large volumes of data
Experience with Python, Typescript, React, and/or MongoDB
Nice to Have
Hands-on experience with LLMs, evaluations, or agentic systems — whether from internships, research, or personal projects
Open source contributions or a portfolio of shipped side projects
How We Work
Our credos shape how we make decisions and work as a team
Earn Customer Love — trust is earned with every interaction, every delivery, and every problem we solve
Team Flow — ideas, energy, and support move freely across teams; optimize for the whole
Quality is Our Cheat Code — the systems that deliver quality consistently are a structural advantage
Find the 20% — find the inputs that drive the outcomes and execute them completely
Write the Market — our research puts us at the frontier, and we bring our partners there first
Three Moves Ahead — consider the consequences of consequences, and plan accordingly
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of San Francisco is:
$144,000—$180,000 USD
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
