Analyzes individual colleague’s performance metrics, which are production and quality, on a daily, weekly, monthly, and quarterly basis. Celebrates individual performance and, when necessary, creates and executes performance improvement plans to coach and mentor colleagues failing to achieve Savista standards.
Identifies and mitigates shift coverage gaps, briefing applicable Coding Services Management team member on how potential labor costs are affected as well as risk to attaining SLAs.
Orients new colleagues on client workflow in such a way that SLA outcomes are accurately achieved.
Serves as the Savista coding team’s first point of contact for schedule matters as well as answering questions regarding how to perform tasks.
Informs the Coding Services Management team of team performance outcomes in the requested manner as well as advises on opportunities for process improvement.
Ensures any coding process or IT error is immediately escalated to the appropriate team.
Resolves independently any coding-related matters that occur after code completion, including coordinating how edits are appropriately mitigated, routing denials to be audited, updating codes in cases when the coder who initially coded the account is no longer available, and other similar circumstances.
Assigns ICD-10 or CPT codes at commercially reasonable production rates and at a consistent 95% or greater quality level.
Performs other related duties as required.
Minimum Qualifications
An active AHIMA (American Health Information Association) credential or an active AAPC (American Academy of Professional Coders) credential
Three years of production coding experience
Pay Transparency Disclaimer*
Savista is required by state-specific laws to include the pay range for this role when hiring a resident in applicable locations. The pay range for this role is $20-$33 an hour. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
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