SAP
From SAP's careers page
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You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Within the Customer Value Group board area, the mission of Global Cloud Operations is to shape the future of SAP by providing a comprehensive, end-to-end managed services experience that supports customers throughout their cloud transformation journey. Our goal is to offer a range of cloud deployment options, leveraging SAP's infrastructure, partner infrastructures, and public cloud platforms.
As a Cloud Architect & Advisor (CAA), we are looking for an accomplished SAP Technical Architect or Operations Architect to support our business growth and deliver high-quality results consistently for our customers. You will contribute to SAP's global strategy of helping customers adopt Cloud ERP — privately or as part of their business transformation via the RISE with SAP journey. The role focuses on aligning solutions with customer needs to achieve measurable business outcomes and on supporting customers in solving business challenges through SAP Services by executing a customer-centric strategy, fostering a winning culture, and ensuring sustained adoption and value realization.
You are welcome to apply if you have a background in Services, Presales or Enterprise Architecture as well.
Bring it
2+ years of customer-facing experience
High proficiency in customer communications and presentations
Good understanding of the technical capabilities of at least one Hyperscaler (AWS, Azure, GCP, IBM Cloud)
Good understanding of the entire platform stack (storage, virtualization, hardware, networks, etc.)
Good understanding of SAP technologies (releases, platform interdependencies, etc.)
Experience implementing and operating SAP solutions; SAP HANA, S/4HANA, and broader SAP solution knowledge is a benefit
Self-sufficient worker and strong team player with an affinity for technical topics and a willingness to continuously learn
Understanding of datacentre capabilities (such as high availability or disaster recovery) and cybersecurity knowledge are an advantage
Fluency in English is a must, any other language is an advantage.
Build it
As a CAA, you will be responsible for technically assessing our customers' transformation to Cloud ERP across the dimensions of technical architecture, SAP operations, cybersecurity and compliance, technical networking and integration, and system provisioning and solution consumption.
You will lead customer advisory engagements across complex accounts, oversee 360 assessment processes, guide teams in R4Q pipeline development and adoption strategy, ensure sustained alignment with customer-centric targets at scale, and mentor services solution advisors. You will shape how SAP Services are positioned, adopted, and consumed across customer portfolios. To support customers in solving business challenges through SAP Services by executing a customer-centric strategy, fostering a winning culture, and ensuring sustained adoption and value realization. The role focuses on aligning solutions with customer needs to achieve measurable business outcomes.
Belong
At SAP, you will be part of a global services solution advisory community that values customer centricity, adoption excellence, and measurable business outcomes. You will collaborate with customers, virtual account teams, and partners, and grow within a culture that promotes continuous learning, relationship-based engagement, and a winning mindset across complex SAP Services engagements.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 439194 | Work Area: Sales Support | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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