Influence the settlement process by offering value-adds and complex case knowledge to ensure comfortability of all involved in the settlement.
Take ownership of individual assigned subset of high-value, complex cases from initial referral to conversion.
Follow up via phone and/or email regularly with key settlement stakeholders to discuss case status.
Strategize monthly with Business Development Managers to overcome objections to settlement and push cases forward.
Convert referrals to Members based on the assigned targets.
Serve as a direct point of contact for channel partners as needed.
Maintain a basic understanding of the types of Trusts used and the benefits they may present in each individual case.
Attend settlement mediations or roundtable discussions per the request of clients or management.
Keep up with best practices and industry trends.
What You Bring
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Associate’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required
Qualifications
3+ Years experience supporting sales efforts and serving as a direct point of contact to clients required.
3+ years experience in the trust industry and/or worker's compensation space required.
Experience in articulating services and products to the multiple parties at a mediation table required.
Analytical and multitasking skills.
Ability to problem solve and think strategically.
Strong selling and communication skills.
Highly motivated and target driven to convert cases.
Knowledge of settlement process in worker’s compensation and liability claims, including catastrophic injuries.
Detail oriented with a keen eye for identifying opportunities and solving complex problems.
A self-starter with the ability to work independently or as part of a team.
Proficiency in Microsoft Office Suite products is required.
It Would Be Nice For You To Have
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Work Authorization & Sponsorship
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum
$52,500.00 USD
Maximum
$92,500.00 USD
We Value Your Impact
Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
