Works with the relevant development and application reliability teams to ensure proper root cause analysis is performed, workarounds and known errors are documented, seek improvements to ensure that lessons are learnt from incidents to prevent a future re
What You Bring
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required
Qualifications
5+ Years Experience supporting web-based applications by applying relevant technology architectures. - Required.
Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development).
Solid understanding of network and internet technology concepts, including web server technologies, database technologies, Microsoft environments and Data center operations.
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.
Demonstrated ability to communicate effectively with both technical and non-technical individuals .
Ability to collaborate and perform in a dynamic and continuous-improvement seeking environment .
Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
Excellent problem-solving, team, and time management skills.
Resourceful and proactive in gathering information and sharing ideas.
Hands-on experience with problem diagnosis and creative problem solving skills.
Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques.
Ability to independently manage multiple tasks and client commitments concurrently.
Strong attention to detail.
Self-motivated and highly professional with ability to lead and take ownership and responsibility.
Ability to engage in technical conversations with various technical support groups.
Certifications
No Certifications listed for this job.
It Would Be Nice For You To Have
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Work Authorization & Sponsorship
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum
$82,500.00 USD
Maximum
$145,000.00 USD
We Value Your Impact
Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
