Main Responsibilities
Operational
Develop, maintain and ensure compliance of all Sandvik policies, SOPs, safety, and environmental practices
Oversee all inbound operations across all shifts, including receiving, unloading, verification, staging, put away of materials
Optimize/improve operational efficiency and performance - Operational cost control, KPI, SOP
Lead change management initiatives, ensuring smooth adoption of new processes, systems, or technology within the inbound operations team.
Monitor inbound volume, workload, staffing, and equipment and adjust resources based on operational needs
Coordinate with other departments, including inbound, inventory control, and transportation, to resolve operational challenges and optimize end-to-end workflow.
Perform all functions within warehouse operations
Support in the execution of continuous improvement projects
Other duties as assigned due to business needs
People
Develop, mentor, and coach team members and leadership across all shifts to build strong operational capabilities and a high-performance culture by cross training and on-the-job training.
Promote employee engagement, empowerment, and problem-solving at all levels of the inbound team.
Foster a safe, inclusive, and compliant work environment, engaging regularly with employees to address concerns and reinforce expectations.
Oversee performance management, including evaluations, feedback, and development plans, ensuring accountability and growth across the team.
Lead communication of organization’s goals, priorities, and professional standards through regular pre-shift and ad hoc meetings.
Safety and Compliance
Promote a strong safety culture and ensure compliance with company safety requirements and applicable regulations
Ensure compliance with company safety policies, practices and regulatory requirements
Participate in incident investigations and implement corrective and preventive actions
Conduct regular operational observations to identify and address unsafe conditions or behaviors
Leadership
Serve as the senior leader for all inbound operations, reporting directly to the Hub Manager.
Model company values and operational excellence, holding peers, managers, and employees accountable for performance and compliance.
Drive a culture of continuous improvement, accountability, and collaboration across the inbound team and broader facility.
Lead cross-functional initiatives and strategic projects that impact multiple shifts or departments, ensuring alignment with overall business objectives.
Communication and Change Leadership
Lead consistent communication regarding operational priorities, performance, changes, risks, and expectations.
Communicate effectively from the warehouse floor through senior leadership.
Translate strategy into clear expectations employees can understand and execute.
Actively participate in leadership meetings and contribute operational insight and recommendations.
Lead teams through organizational, technological, and process changes.
Build support for change by explaining both what is changing and why it is necessary.
Demonstrate flexibility and willingness to challenge historical processes.
Create alignment across functions when operational priorities or responsibilities overlap.
Desired Traits & Skills
Experience with WMS; Blue Yonder a plus
Experience with SAP a plus
Experience managing a Foreign Trade Zone (FTZ)
Experience with Power BI
Proficiency in MS Office is required (Outlook, Word, Excel, PowerPoint).
Strong analytical and problem-solving skills.
Strong verbal and written communication skills; ability to concisely explain technical and complex concepts.
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
Ability to quickly adapt as business needs change.
Ability to address difficult situations with diplomacy and emotional intelligence.
Customer service-oriented attitude with a demonstrated desire to exceed expectations.
Ability to work off-shift as required to respond to urgent needs.
Your Profile
College degree with an emphasis in distribution, warehouse, logistics, retail, or transportation. Some college plus equivalent work experience may be accepted. Preferably in the warehouse, manufacturing, or transportation industry
3-5 years of warehouse experience in a warehouse, manufacturing, distribution, or logistics environment
3-5 years of supervisory experience and inventory control experience in a manufacturing or distribution site
Proven ability to develop and lead team members in meeting goals and objectives
Strong attention to detail, extremely well-organized and are highly proficient in the Microsoft Office suite.
Proactive and results-oriented demeanor
Strong customer focus, to provide a superior customer service to both internal and external customers.
Thorough knowledge of OSHA regulations
Knowledge of asset management procedures, and information used to optimize inventory levels and/or fill rates
Proven experience in quality and safety
Strong interpersonal, communication (verbal and written), and follow-through skills
Maintain forklift certification
Availability to travel, as needed
Benefits
Sandvik offers a comprehensive total compensation package including a competitive package of health, dental and disability insurance, and a 401(k)retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $95,000-$110,000 dependent on experience.
How to Apply
For immediate consideration, please apply online at http://www.sandvik.com/careers/ for the Inbound Operations Manager position. Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsolutions.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
