Oversee fleet tracking, maintenance schedules, and repair team coordination.
Troubleshoot complex system, server, and database issues; diagnose connectivity and performance problems systematically.
Monitor systems/servers/databases after changes; respond rapidly to alerts and abnormal conditions with accurate, effective solutions.
Plan and execute significant software upgrades and releases.
Create and maintain monitoring applications/tools; respond to abnormalities and drive permanent fixes.
Identify complex and recurring problems, develop potential solutions, and generate future improvement plans.
Oversee hardware installation activities and ensure peak system performance and reliability.
Vendor & Supplier Management
Manage OEM vendor performance and provide ongoing feedback on support quality, parts, process improvements, and critical business needs.
Maintain a report-card system to track key supplier performance metrics and drive structured improvement plans.
Communicate, interact, and escalate issues with vendor leadership for continuous improvement, supply-chain matters, and technical support.
Provide daily technical direction and guidance to vendors on complex assignments.
Prepare purchase orders and process invoice payments.
Project & Operational Leadership
Provide daily project management for small-to-medium projects within the functional area.
Lead and direct maintenance and improvement plans and actions.
Manage multiple broad-scope projects and work independently on significant, unique issues requiring advanced decision-making and problem-solving.
Coordinate activities and communication between engineers and technicians; facilitate cross-functional collaboration as needed.
Confer with other supervisors and managers to align operations and activities.
Act with a high degree of initiative to resolve problems and proactively prevent future failures.
Administration & Communication
Maintain accurate, clear documentation (SOPs, certifications, PTPs, functional policies, etc.).
Track and report performance KPIs on a monthly basis.
Communicate critical issues and resolutions to management
Skills and Qualifications
Here's What You'll Need
10-12 years of semiconductor-related experience
2-4 year college degree or technical school certification preferred
The current base salary range for this role is between $41.00 - $55.00/hour. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.
This position may include access to controlled information or technology under U.S. export control laws. Employment may be contingent on either the applicant verifying that the applicant falls under the “U.S. Person” definition (including U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or the employer timely obtaining any necessary export license under federal law. The employer evaluates export licensing on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion, as export license applications can take many weeks to process.
Total Rewards
At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location.
We offer a comprehensive benefits package, including
Medical, dental, and vision insurance
Life insurance and 401(k) matching with immediate vesting
Onsite café(s) and workout facilities
Paid maternity and paternity leave
Paid time off (PTO) + 2 personal holidays and 10 regular holidays
Wellness incentives and MORE
Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.
All positions at Samsung Austin Semiconductor are full-time on-site.
Trade Secrets
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