About the Business Transformation & Excellence Team The Business Transformation & Excellence team is a strategic organization that specializes in analyzing, developing, and implementing innovative solutions and systems for all business units across SEA. Operating in a fast-paced, high-intensity environment, the Business Transformation & Excellence team sets high expectations and drives results across all divisions within the company.
The Business Transformation and Excellence team also leads centralized AI strategies and directives working directly with Samsung Top Management and is renowned for their ability to spark transformative change and drive business performance through innovative solutions and systems.
Role and Responsibilities
Position Summary
As the Director of IT Strategy, you will provide executive-level vision and leadership for designing, prioritizing, and implementing IT-driven initiatives that deliver measurable business value across Samsung Electronics America.
You will partner closely with senior leadership, HQ stakeholders, and business unit decision-makers to shape the IT roadmap, govern enterprise system investments, and translate company strategy into scalable technology solutions.
Core areas of ownership include IT cost management strategy, enterprise system transitions, cloud cost optimization, and IT security policy governance.
Key Responsibilities
Develop and execute a comprehensive IT Cost Management Plan and strategy; lead ongoing cost optimization efforts across enterprise IT services, cloud infrastructure, and vendor contracts to drive efficiency and fiscal accountability.
Lead the AWS Cost Optimization Project and related cloud strategy initiatives; identify cost reduction opportunities across cloud service providers and drive implementation of savings measures in collaboration with infrastructure and finance teams.
Oversee major enterprise system transition programs including email archiving migration (BMA to eVault) and email platform transitions (Exchange to Knox); manage project scope, stakeholder alignment, timelines, and change management to ensure successful adoption.
Lead N-IRP system policy enforcement in collaboration with NA/SEA Security teams; define and govern IT security policies, ensure compliance across the organization, and manage escalation and resolution of security-related issues.
Provide strategic direction for IT governance, InfoSec, audit, and data privacy compliance; support inquiry responses and ensure alignment with corporate and regulatory requirements.
Translate company vision and senior management strategy into a comprehensive IT roadmap; communicate this direction to executive stakeholders and Samsung HQ, securing alignment across all business units.
Build, manage, and develop a high-performing PI IT Strategy team; design and evolve organizational structure to meet current and future business needs, fostering a culture of excellence and continuous improvement.
Drive cross-functional collaboration across Finance, Operations, Security, and IT stakeholders to align IT initiatives with business priorities and ensure enterprise-wide adoption of new systems and processes.
Oversee IT vendor and partner relationships; govern strategic technology budgets, contracts, and delivery performance to ensure value realization and risk mitigation.
Lead and oversee significant internal process improvement projects and initiatives related to internal and external systems, evaluating and documenting current work processes and identifying areas for improvement
Utilize your understanding of senior management's key business strategies and systems project management expertise to provide a distinct competitive advantage for Samsung
Facilitate cross-collaboration between business stakeholders, technical stakeholders, and PI throughout the project lifecycle, ensuring effective communication and coordination
Gather business requirements and manage comprehensive project documentation, evaluating business needs and performing quantitative and/or qualitative analysis to support project proposals or evaluation results
Work closely with project teams to monitor project scope and provide regular status updates to all relevant stakeholders, ensuring transparency and keeping everyone informed
Present analysis findings and project updates to internal and external stakeholders, showcasing the progress and impact of the initiatives
Skills and Qualifications
Minimum Qualifications
Minimum 15 years of progressive experience in IT strategy, process innovation, enterprise systems management, or related fields within a large corporate environment
Minimum 8 years leading enterprise-scale IT programs including cloud (AWS/Azure/GCP), ERP (SAP), CRM (Salesforce), or comparable platforms
Business-level fluency in Korean and English, with the ability to read, write, and translate technical/business documents
Proven experience owning IT cost management strategy and driving measurable cost optimization across enterprise IT services and cloud infrastructure
Experience with IT security policy governance, compliance, and audit in a large enterprise setting
Track record of managing and developing high-performing teams in a fast-paced, matrixed organization
Experience presenting to and influencing C-suite and executive stakeholders, including HQ leadership
Background in Agile, Waterfall, and hybrid project delivery methodologies
Strategic thinker with the ability to translate business objectives into actionable IT roadmaps and execution plans
Executive-level communication and stakeholder management skills; ability to influence across organizational and geographic boundaries
Deep understanding of cloud cost optimization, enterprise architecture principles, systems integration, and digital transformation frameworks
Strong analytical and problem-solving capabilities; data-driven approach to performance management and decision-making
Demonstrated ability to lead organizational change and drive enterprise-wide adoption of new systems and processes
MS Office applications: Word, PowerPoint, Excel
Tools / Applications: AWS, SAP, Salesforce, N-IRP, Alteryx, Tableau, or equivalent platforms
Willing to work 5 days in the office per HR guideline and travel up to 10% of your time
Education
Bachelor's degree in Information Systems, Business Administration, Engineering, or a related field
15+ years of relevant experience; PMP, or equivalent certification preferred
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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
