Your role will be cross-functional, working alongside and connecting product managers, business operations, sales, and systems engineers, enabling you to experience multiple aspects of a hyper-growth company from within. Since Samsara is a fast-growing company with emerging IoT technology, you can expect this role to evolve, with opportunities to take on increasing levels of responsibility and impact our growth
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. Because this role supports our Public Sector customer base, the candidate must be a US citizen.
You should apply if
You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role, you will
System Integration & Architecture: Lead the development of enterprise-grade, scalable solutions, managing integrations involving internal teams, third-party integrators, or custom-built systems using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.)
End-to-End Technical Leadership: Take full ownership of high-impact, high-risk projects—from navigating ambiguous requirements and integration design through configuration, delivery, maintenance, and operational support. Comfortable making delivery commitments for larger projects
Strategic Mentorship: Act as a technical lead, mentoring engineers to establish the foundational standards for robust, enterprise-level integrations.
Cross-Functional Bridge: Serve as the vital link between Customers and Product/Engineering teams; relaying feedback to align product roadmaps with customer success and evolving market needs.
Innovation & Stack Optimization: Leverage AI-driven workflows and modern technologies (Glean, Cursor etc.) to continually uplevel the team’s efficiency and technical stack.
Operational Excellence & Visibility: Create customer facing launch plans and roadmaps, own and drive internal initiatives that enhance team visibility across the organization and improve operational efficiency through process automation.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Leads by example: Build, Test, validate and review thorough code reviews and provides feedback that is actionable and insightful
Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience
Contribute to the enhancement of Professional Services methodologies and tools
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role
Experience: 7+ years of professional experience as software engineer, solutions engineer, integrations engineer, solution architect or other customer facing technical roles. Experience in gathering data integration requirements and translating into good technical data designs
Technical Mastery: Expert-level command of Python, REST APIs, and Webhooks; deep architectural knowledge of scalable, event-driven integration patterns using data streaming technologies (e.g., Kafka, PubSub) and data visualization tools (e.g., Power BI, Tableau).
Data Management: Skilled at selecting appropriate data warehousing and storage strategies for a given use case, with hands-on experience across SQL and NoSQL databases, data modeling, and modern data pipeline tooling.
Customer Engagement: A track record of deep customer engagement—building real relationships and turning complex requirements into winning technical solutions and running impactful training sessions to demonstrate Samsara’s technology.
AI Driven Development and Automation: Proficient in leveraging LLM-based tools like Cursor and Codex and MCPs for code generation, prompt engineering, and enhancing developer workflows.
Cloud Infrastructure: Experience developing highly scalable solutions leveraging modern Cloud Services (AWS, Azure, or GCP).
Collaboration & Version Control: Proficient in using GitHub for version control and collaboration, and experienced working with Modern Agile tools (e.g., Jira, Confluence).
Communication: Proven track record of building trust and communicating effectively with a wide variety of stakeholders: Executives, Product and Engineering leadership, day-to-day users of our software.
Excellent consultative skills with experience in end to end system implementations
An ideal candidate also has
Bachelors in Engineering, Computer Science, or related discipline
Experience working in a high growth startup where you wore multiple hats and owned outcomes end-to-end.
History of working on successful B2B enterprise products and working directly with large customers ($1M+ ARR/ACV).
Consistent track record of configuring and deploying complex technical solutions
Familiarity with B2B system integration projects and workflows
Tinkering with hardware gadgets, sensors, or vehicles is a plus
Familiarity with fleet management and maintenance workflows
The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary
$105,910—$160,200 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
