In the Implementation Consultant role, you'll work directly with our customers to meet each of their unique and growing commerce business demands. You will partner with a Project Manager to form an Implementation team to deliver an outstanding onboarding experience for each of your customers.
How You'll Make an Impact
Lead the technical consulting and configuration component of multiple concurrent time and materials projects.
Partner with Project Managers to deliver projects on time, within scope, and budget.
Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products.
Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals.
Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along.
You'll Enjoy This Role If You Have
Experience navigating the complexities large enterprise clients face when launching a new platform.
Passion for making customers successful and excited to work in a customer-centric environment.
Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal.
Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge.
Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances.
Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders.
Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus.
#LI-IA1 #LI-Remote
At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:
We pay market rates, which are competitive and equitable
We pay based on performance and proficiency, not tenure
We adjust proactively; when the market moves, we do too
The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.
National Pay Range
€34.850—€41.000 EUR
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
As part of the hiring process, we may be conducting reference checks with your provided contacts.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.
We take your security seriously. When applying for a position with us, please be aware of the following:
Official Communication Channels
All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.
