What You'll Actually Be Doing
Triage issues reported by consumers in Slack support channels. Reproduce the problem, establish the grain and definitions involved, and give a clear answer or next step.
Investigate data-quality and freshness problems across the bronze to gold layers. Trace a wrong or missing number back to the model, source, or pipeline run that caused it.
Run row-level and column-level validation and parity checks when models change or legacy logic is migrated, and confirm the results match.
Watch monitoring and alerting (Monte Carlo, dbt tests, source freshness) and act on failures. Open and track the work in Linear.
Support hypercare and UAT for launches and migrations. Verify fixes in Snowflake and keep stakeholders updated on status.
Keep definitions, grain, and known issues documented so the next question is faster to answer.
Where This Role Grows
This is an operate-and-support role today, with a deliberate path into data engineering. As you build SQL and dbt depth, you will take on model changes and tests, and in time build and own mesh data products. If you want to become a data engineer, this role is built for that.
You're Our Person If…
You are proficient in Tableau Desktop and/or SQL and can read, debug, and validate queries against real data.
You have an investigate-and-triage instinct. You are comfortable not knowing the answer yet and work a problem methodically until you find the cause.
You are comfortable in Snowflake or a similar cloud data warehouse.
You communicate clearly in writing and can explain a data issue, its cause, and its fix to a non-engineer.
You want to grow into data engineering and are ready to be trained on the rest.
Even Better If…
You have used dbt or a similar transformation framework.
You have worked with data observability or monitoring tools (e.g. Monte Carlo).
You understand dimensional modeling, grain, and surrogate keys.
You have done migration or parity work: replacing legacy logic and proving the new results match.
You have used Airflow, Tableau, or Snowflake semantic views and Cortex.
You have used AI-assisted engineering tools such as Claude Code.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $99,400 - $150,300 annually. 

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
