What you'll do
Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed.
Participate on incident bridges and lead investigation of severe issues affecting customer experience.
Review, execute, validate and monitor changes to ensure stability and risk are addressed
Build alerting and monitoring solutions for new or existing services in GCP, and other observability tools.
Continuously improve reliability by engaging in SRE practices such as blameless postmortems, building SLIs for CUJs, reducing toil and increasing automation.
Support development partners with infrastructure deployments, ci-cd pipelines, and other non-functional requirements to be prod-ready
Take ownership of services, addressing risks, and keeping up with other KTLO tasks including managing infrastructure currency, PCI audits, capacity monitoring, and cost optimization.
Provides technical mentorship and cultural/competency-based guidance to teams.
What you'll bring
Qualifications and Education Requirements
Google Cloud Platform knowledge
Analysis, debugging and troubleshooting skills, persistence in problem solving
Good collaboration within the team and with teams up and across the organization
Understanding of CI/CD concepts
Familiarity with Jenkins
Understanding of container orchestration technologies (Docker, Kubernetes)
Linux/UNIX knowledge, Terraform, shell scripting, networking
Familiarity with monitoring and alerting tools: AppDynamics, Google Cloud ops, Data dog, Prometheus, Grafana, Elastic search
Experience with Change Management process
Very good written and verbal English communication skills
Willingness to learn
Self-disciplined and commitment oriented
NICE TO HAVE SKILLS
Understanding of databases (relational, Oracle, Couchbase, Datastore, Spanner)
Java development experience
Experience with Sabre Change Management process, Service Now, runbooks
Google SRE knowledge
What we offer?
Work arrangements
Hybrid working mode; 3 chosen days from the office in a week
Flexible working hours: Maintain your work-life balance by adjusting your working hours to your needs
Paid time off
Year-End-Break: enjoy additional fully paid days off during the last week of the year
Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.
Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice
Your money
My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury
Baby Bonus: benefit from one-time allowance on childbirth or adoption
Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services
Health and wellness
Luxmed medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
Employee Assistance Program: find help in free, confidential program with a certified counselor
Mindfulness & meditation apps: take care of your mental and physical health
Life insurance: sign up for free, high coverage life insurance program
Career development
Professional development: access to e-learning platforms as well as join Sabre live learning sessions
Certification and tuition reimbursement
Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)
And more
Car and bike parking
Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well
No dress code
Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
Attractive Referral Bonus: earn $2500 USD for every hired referral
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.
Please note that only candidates who meet the minimum requirements will proceed in the selection process.
Sabre is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
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