Assist in the creation of internal documentation and training materials
Manage customer relationships and serves as the primary point of contact for payment-related inquiries
Deliver training sessions and workshops to educate customers on best practices in payment technology
Develop, implement, and maintain internal reporting systems to monitor and analyse KPIs and other operational metrics.
Ensure accuracy, consistency, and timely delivery of reports to support data-driven decision-making across the organization.
Identify, design, and implement enhancements to internal workflows to increase operational efficiency, eliminate redundancies, and elevate the overall customer experience.
Qualifications and Education Requirements
Advanced English level both verbal and written.
Understanding of payment processing and tools.
Experience with the Travel and/or Payment industry
Knowledge and experience in process improvement.
Experience in reporting and data analysis.
Customer focus mindset.
Exceptional communication ability
Strategic and Analytical thinking with willingness to challenge the status quo in order to improve processes
Strong interpersonal skills, comfortable engaging with senior team members and customers.
Capable of managing and prioritizing several competing tasks
Nice to Have Skills
Knowledge of Operations area in Payments: KYB process, implementation and customer success / support.
Knowledge on Payments and Travel Payments is a plus.
Understanding of the Travel Industry and Strong Sabre Host/GDS/CRS/PSS skills.
Benefits that support you
We know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to
support your well-being, growth and life outside work
Competitive pay and performance-based bonuses
Flexible work options
Comprehensive healthcare coverage
Generous PTO and holidays
Strong retirement planning support
Family-friendly benefits
Professional development opportunities
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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